Bartender

Hockey Arena and Top Shelf LLC Rockland, Massachusetts, United States Customer Service

About this position

Description:

Position Overview

We’re looking for team players who thrive in a fast-paced environment. This combined position involves running food, bussing tables, tending bar, and providing exceptional guest service. You’ll work closely with other staff to ensure every guest leaves happy.


Bartender

  • Prepare and serve alcoholic and non-alcoholic beverages efficiently and responsibly.
  • Greet customers, take orders, and provide recommendations when needed.
  • Check guest identification to verify legal drinking age in accordance with Massachusetts state law and company alcohol service policies.
  • Maintain cleanliness of the bar area, including counters, taps, and equipment.
  • Restock beer, liquor, and bar supplies throughout the shift.
  • Handle payments accurately and maintain tabs when needed.
  • Provide friendly, professional, and attentive service to ensure a great guest experience.
  • Follow all TIPS and Massachusetts Alcoholic Beverages Control Commission (ABCC) regulations for responsible service.
  • Assist in running food and beverages from the kitchen to guests promptly and accurately.
  • Assist with clearing and cleaning tables for the next guests.
  • Support coworkers with guest needs and food orders as needed.
  • Maintain cleanliness and organization.
  • Greet guests and provide a positive, welcoming experience.
  • Assist in restocking service stations, utensils, and condiments as needed.
Requirements:
  • Strong multitasking and communication skills.
  • Positive attitude and a passion for teamwork.
  • Prior restaurant, bar, or food service experience preferred, we will train the right candidates.
  • Ability to lift up to 50 lbs, and be comfortable standing, bending, and moving for extended periods.
  • TIPS Certification (or willingness to obtain).
  • Must be 18 years or older to serve alcohol (per Massachusetts state law).
  • Must be available to work evenings and weekends as part of regular scheduling requirements.
  • Flexibility in scheduling is required due to dynamic event operations at Lovell Arena.