Distribution Center Manager

NEXT Supply is the new generation of supplier in wholesale Plumbing and Hydronics – setting superior standards in service, product availability and delivery. NEXT has strategically located local warehouses across and beyond the GTA, each with a full quantity of inventory and strong, strategic delivery capabilities.

Purpose of Job:

The Manager - DC adds value to our Customers and our Co-Workers by overseeing the overall operations of the warehouse. As a key leader of the warehouse team, the Manager also plays a key role in strategic planning, resource allocation, and continuous improvement initiatives within the warehouse.

Our Core Values & Character Expectations:

Be Integral to Our Customers, Our Co-Workers and Our Community

At Next Supply, we are a respectful and collaborative culture where innovation, integrity and entrepreneurial spirit come together. Life at NEXT is about being part of a hardworking, dynamic and inclusive team. At Next Supply we believe it’s not just what we do, but how we do it that makes a great place to work. 

To support these values, this role requires motivation, adaptability, thoughtful decision-making, honesty, reliability, and a strong sense of ownership and commitment to a positive experience for customers and colleagues.

Primary Duties and Responsibilities:

• Leadership and Management:
  • Lead and manage the warehouse team, including shift supervisors and warehouse associates
  • Implement internal succession, by identifying and developing high potential team members
  • Foster a positive and collaborative work environment, by communicating clear expectations, listening to the team and celebrating the achievement of goals and values
• Operational Oversight:
  • Oversee all warehouse operations, including facility maintenance, receiving, picking, replenishment, and loading
  • Ensure that all tasks are completed accurately and on time
  • Monitor daily warehouse activities to ensure productivity targets are met
• Performance Management:
  • Monitor and evaluate team performance, providing feedback and coaching as needed
  • Address performance issues promptly and implement corrective actions
  • Conduct performance reviews for shift supervisors and other direct reports
• Safety and Compliance:
  • Enforce safety protocols and ensure a clean, organized, and safe work environment
  • Conduct regular safety audits and training sessions for the team
  • Ensure compliance with company policies and legal regulations
• Resource Allocation:
  • Plan and allocate resources effectively to meet operational demands
  • Coordinate with other departments to ensure smooth operations and efficient use of resources
  • Support budget preparation and cost management initiatives
• Strategic Planning and Improvement:
  • Develop and implement strategies to improve warehouse operations and efficiency
  • Identify areas for process improvement and lead initiatives to enhance productivity
  • Stay updated with internal reports, industry trends and best practices to ensure continuous improvement
  • Collaborate with cross-functional teams to develop effective solutions to ongoing operational challenges
• Communication:
  • Maintain clear and effective communication with the warehouse team, management, and other departments
  • Provide regular updates and reports to the Director of Operations
  • Address any issues or concerns raised by customers or internal stakeholders

These duties reflect the general details of the role but are not exhaustive. There will be tasks that are necessary to the job which may also be required.

Recommended Qualifications:

Knowledge/Skill/Ability Requirements:

• Strong leadership and team management skills 
• The ability to model the character qualities listed above 
• Excellent organizational and multitasking abilities
• Strong problem-solving & analysis skills
• Prioritization skills
• Strong verbal communication skills and the ability to work well in a team environment
• English reading and writing skills 
• Strong computer skills with the ability to use email, read and use reports in Word and Excel
• Ability to create, plan, track and manage budgets
• Knowledge of LEAN principles

Experience & Education:

• 7-10 years of previous warehouse and leadership experience, and a proven track record of managing warehouse operations and leading teams
• Previous experience with vendor management and relations
• Degree in logistics, supply chain management, business administration or related field an asset
• An equivalent combination of education and experience will be considered
• Previous industry experience preferred
• Logistics experience an asset
• Forklift Certification an asset

 Physical Demands/ Working Conditions:

• This position may be required to assist in any role in the warehouse a needed to meet productivity targets
• Position requires the ability to work in a fast-paced environment and handle high-pressure situations calmly and effectively

Once you have gained proficiency in your current role and developed the necessary skills and experience, you are encouraged to explore other career opportunities within the organization that align with your goals and aspirations.