Housing Landlord Engagement Specialist (Veteran Services)

The Housing Landlord Engagement Specialist supports homeless or at-risk Veteran households by providing housing counseling, housing search assistance, and facilitating direct engagement with local landlords and property managers across Southern New Jersey. This position plays a key role in expanding permanent housing opportunities for Veterans through strategic relationship-building, community outreach, and coordinated support with the Housing Navigator. The specialist is also responsible for developing landlord engagement strategies and hosting events aimed at landlord recruitment and retention.

Key Responsibilities

• Report directly to the Program Manager and represent the agency in housing-related matters as assigned.
• Actively recruit and educate landlords on benefits of housing Veterans and supportive housing programs.
• Develop and maintain a database of landlord contacts including unit types, rent amounts, amenities, and availability.
• Coordinate housing tours, inspections, and move-in logistics for program participants.
• Develop and distribute landlord engagement materials and presentations.
• Organize and execute landlord recruitment and appreciation events within the service area.
• Provide individualized housing search assistance and counseling to Veteran households.
• Build and update directories of affordable housing resources and opportunities.
• Serve as a mediator to resolve tenant-landlord conflicts and support long-term tenancy.
• Collaborate closely with Housing Navigators and Case Managers to support client housing plans.
• Participate in Continuum of Care (CoC) meetings and community outreach to identify housing opportunities.
• Ensure timely completion of all required reports, documentation, and data entry.

Qualifications

• Bachelor’s Degree or equivalent experience in social work, human services, real estate, community development, or a related field.
• At least two (2) years of experience in housing assistance programs, landlord relations, or case management.
• Knowledge of housing markets, landlord/tenant laws, and affordable housing programs preferred.
• Experience working with veterans, low-income, or special needs populations strongly preferred.
• Must possess strong interpersonal, negotiation, and outreach skills.
• Valid driver’s license, reliable transportation, and automobile insurance required.

VMC is committed to fostering a workplace culture where diverse voices are respected and valued, ensuring a safe and inclusive environment for all employees. We utilize data-driven strategies to demonstrate how our workforce consistently prioritizes and delivers quality client service from program entry through to exit, aligning directly with our mission to serve veterans and their families.