Chief of Staff

The Chief of Staff will function as a strategic partner and force-multiplier for the CEO. This role is responsible for executing the company's vision with a primary focus on our number one priority: driving profitable growth and fostering a culture centered on customer intimacy.

This individual will act as a critical liaison between the CEO, C-suite, board members, and other stakeholders, while also assisting in driving key projects as part of a strategic PMO function. The Chief of Staff ensures organizational alignment and the successful delivery of goals under the CEO's guidance.

While the position is highly strategic with immediate exposure to C-suite and board planning, the ideal candidate must be hands-on, seamlessly blending executive support, office management, and executive assistant duties. This is a fast-paced role for a proactive, discreet, and meticulous leader who can thrive in a dynamic environment and manage highly confidential information.

Key Responsibilities

• Strategic Execution: Works directly with the CEO and C-Suite toexecutestrategic priorities, translating vision into actionable plans and ensuring all aspects of their daily work are aligned with company goals.
• Stakeholder Management: Serves as a key advisor and primary liaison between the CEO, KORE constituents, and external contacts, managing critical relationships and communications.
• Executive Operations: Manages complex and dynamic calendars for key executives, coordinating meetings, appointments, and speaking engagements while proactively resolving scheduling conflicts tooptimizeefficiency.
• Logistics& Travel: Coordinates all aspects of executive travel, including booking flights,accommodations, and ground transportation, and managing all logistical details to ensureasmoothand productive travel experience.
• Project & Event Management: Drives the development of strategic presentations, agendas, and communications for internal and external audiences. Organizes and manages KORE events, from internal meetings and company-wide gatherings to client-facing functions.
• Administrative Oversight: Maintainssome administrative duties, including overseeing office management, partnering with vendors, and ensuring financial policies are followed for expense submissions and office needs.
• Confidentiality & Discretion: Handles highly confidential matters with the utmost integrity and diplomacy.

Our Values & Culture

The Chief of Staff must be a living example of KORE's values and operate within this framework daily. This role requires an individual who naturally embodies our commitment to excellence, teamwork, and continuous improvement. Our core values include:

• Customer Obsession

We earn trust through deep understanding and relentless commitment. We earn the trust of our customers and aim to delight them through our solutions – we want to be loved by our customers.

• Be the Spark

We lead with energy, creativity, and urgency. We don't wait for change – we ignite it. We listen, engage, and encourage others to participate.

• Own the Outcome

We take accountability seriously – delivering on our promises to customers, teammates, and ourselves. We finish what we start. We think like owners and we’re frugal where it makes sense.

• Grit & Positivity

We face challenges head-on – with resilience, optimism, and determination. We look at these situations as an opportunity to create a positive outcome. When we make a commitment, we deliver. We challenge those in a respectful way that do not meet their commitments.

• Challenge. Debate. But Be Human.

We speak up, question assumptions, and challenge ideas – not people. We aim for the best outcomes through respectful, direct, and open dialogue, keeping in mind we’re all on the same team.

Qualifications

• Minimum of 5-7+ years of related experience in an executive-level support or strategic operations role.
• Proven experience in project management, event planning, and coordinating complex travellogistics.
• Exceptional integrity, diplomacy, and discretion, with proven experience inmaintaininghighly confidential information.
• Excellent English written and verbal communication skills, with strong editing and proofreading abilities.
• Proficiencywith office productivity tools and a willingness to learn new software asrequired.
• Strong organizational and time-management skills; able to coordinate multiple concurrent projects in a fast-paced, and at times hectic, environment.
• Comfortable and effective when working with team members at all levels of the organization, including the C-suite and Board.

Position Highlights

• Hybrid Schedule: This role requires 3 days per week in the office to foster collaboration and direct support.Must be local to Richmond, VA.
• Immediate C-Suite Exposure: Gain direct access and contribute to executive and board-level planning and strategy from day one.
• Dynamic & Demanding Role: Perfect for someone who thrives in a fast-paced environment and is adept at managing both strategic and administrative responsibilities.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

“KORE Wireless Group, Inc. is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of any kind. KORE is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at KORE are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age physical, mental or sensory disability, HIV Status, sexual orientation, gender identify and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. KORE will not tolerate discrimination or harassment based on any of these characteristics.