About this position
Are you passionate about helping others and ready to make a difference in people’s lives? SynergenX Health is seeking Full-Time Customer Care Representative to join our team! This role focuses on weight loss and clinical care, offering meaningful work in a supportive and dynamic environment.
We provide paid training and opportunities for growth within a company that values both its employees and patients.
Why Join Us?
- Meaningful Work – Help patients on their weight loss journey.
- Competitive Pay & Benefits – $19.50 hourly/ Health, dental & vision insurance, 401K with match, paid time off, tuition reimbursement, employee discounts, and more.
- Career Growth – Professional development and advancement opportunities.
- Supportive Team – Work alongside a collaborative and dedicated staff.
Schedule:
- Monday – Friday
- Two weeks of paid on-site training.
Responsibilities:
- Answer incoming calls and messages promptly and professionally.
- Schedule patient appointments in the EHR system.
- Handle inquiries, complaints, and routing with accuracy and care.
- Document all communications in the CRM platform.
- Provide excellent customer service and support administrative tasks as needed.
Qualifications:
- High School Diploma or GED
- 1+ year of high-volume call center experience
- Experience with CRM or EHR software (minimum one year)
- Strong communication skills, attention to detail, and ability to multitask
- Professional demeanor, positive attitude, and good judgment
- Must pass a routine criminal background check
Benefits:
- Medical, Dental, & Vision Insurance
- Short/Long-Term Disability & $50K Life Insurance Policy
- 401K with up to 5% match
- Paid Time Off with annual increases
- 6 paid holidays off
- Tuition reimbursement (after 6 months FT)
- Employee service discounts (for you + one)
Ready to make a difference? Apply today to join SynergenX Health and help us provide exceptional care to our patients!
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Salary Information
$19.5
Hourly Wage