Facilities Maintenance Technician

Work Status: Full-time, temp-to-perm (leave replacement); begins immediately
Reports to: Program Director

About CBN: The Carter Burden Network (CBN) promotes the well-being of older adults through a continuum of services, advocacy, arts, and volunteer programs, primarily for individuals aged 60 and older living in New York City. Our mission is grounded in respect, dignity, and service, ensuring our facilities remain clean, safe, and welcoming for all participants.

Position Summary: The Facilities Maintenance Technician plays a key role in maintaining the cleanliness, safety, and operational readiness of the Carter Burden Luncheon Club. This entry-level role ensures the center remains compliant with Department of Health (DOH) and NYC Aging (formerly DFTA) standards. Technicians are expected to work cooperatively, maintain a positive attitude, and uphold high standards of care for our facility and participants. Your approach to this role reflects CBN’s core values. You take pride in maintaining a clean, safe, and welcoming environment where older adults can thrive. You are dependable, self-aware, and respectful, communicating with clarity, kindness, and professionalism. Through your attention to detail, flexibility, and accountability, you contribute to a team culture of trust, safety, and service excellence. Your work directly supports the dignity and well-being of the participants we serve each day.

Essential Responsibilities: Working closely with the Program Director, you will translate operational goals into effective day-to-day workflows. You will provide essential custodial support, basic maintenance, and direct service to ensure the team meets performance standards and regulatory requirements. Responsibilities include:

• Maintain daily cleanliness of restrooms, office spaces, kitchen, hallways, stairs, patio, front of the building, and dining areas
• Clean and disinfect high-touch areas and surfaces throughout the shift
• Sweep and mop all designated spaces daily
• Conduct mandatory restroom sanitation routines twice a day—midday and before the end of shift
• Set up and break down tables and chairs as needed for meal service or events
• Assist with dish bussing, kitchen cleanliness, and other food service support
• Replace basic fixtures such as light bulbs
• Ensure all floors and surfaces remain contamination-free
• Report facility issues or safety concerns to supervisors promptly
• Maintain courteous, respectful interactions with older adults and staff
• Organize and maintain pantry inventory
• Serve as a back-up Kitchen Aide during weekend shifts, assisting with dishwashing, meal service, and maintaining the cleanliness and organization of lunch tables and surrounding areas

Required Qualifications:

• High school diploma or equivalent preferred
• Minimum 6 months to 1 year of custodial or maintenance experience preferred
• Ability to lift 50 lbs., climb ladders, bend, stoop, and stand for extended periods
• Passion and sensitivity for CBN’s mission
• Respect for older adults and a team-oriented approach
• Basic understanding of cleaning and sanitation procedures
• Ability to safely use cleaning products and equipment
• Familiarity with DOH/DFTA sanitation guidelines (training provided)
• Effective communication in English required; Spanish preferred
• Ability to follow written and verbal instructions

Core Competencies:

• Punctuality & Reliability — Arrives on time and completes assigned tasks without constant supervision
• Team Collaboration — Works cooperatively with coworkers and supports a positive team environment, especially during staff shortages
• Attention to Detail — Maintains high standards of cleanliness and notices when areas need extra care
• Respect for Older Adults — Interacts with participants in a courteous, patient, and professional manner
• Accountability — Takes responsibility for tasks, manages priorities proactively, and follows work through to completion

Supervisory Responsibilities: The Maintenance Technician does not supervise staff.

Position Type & Work Schedule: This full-time, non-exempt role is based at the Carter Burden Luncheon Club. Set 8-hour shifts (with a shorter shift on Wednesdays) fall between 9:00 a.m. and 5:00 p.m., Monday through Friday, with a 1-hour unpaid lunch break (approximately 32 hours weekly). You must remain fully accessible during scheduled hours via phone (3CX) and email, aligned with program service needs.

Physical Requirements: This position is based in a multi-level commercial church building located in the Upper East Side and requires the physical ability to perform routine custodial and maintenance duties throughout a four-floor facility. Physical demands include but are not limited to frequent walking, bending, kneeling, and climbing stairs or ladders; standing and moving continuously for extended periods (up to 8 hours); lifting and carrying supplies, furniture, and equipment (up to 50 lbs.); manual dexterity to operate custodial tools and equipment; reaching overhead and working in confined spaces; visual and auditory ability to identify hazards and communicate effectively; and safe use of cleaning agents in compliance with established protocols.

Environmental Conditions: Indoor work with occasional exposure to outdoor conditions, such as trash removal or snow/ice clearing. Exposure to cleaning agents, dust, odors, and potentially wet or slippery surfaces.

Compensation & Benefits: This role offers an hourly rate between $17.25–$18.95, with an annualized base salary of $31,395–$34,489, in full compliance with the NYC Pay Transparency Act. Final placement is based on experience, skills, and internal equity. This role is overtime-eligible. CBN offers a generous benefits package including multiple health and dental plan options (including 100% employer-paid coverage), 15 vacation days, 4 personal days, 10 sick days, paid holidays, and enrollment in a 403(b) retirement plan with a 3% employer contribution and eligibility for a matched contribution after one year. Professional development is supported through training, mentorship, and growth opportunities.

How to Apply: Please submit your resume, highlighting relevant experience, qualifications, and accomplishments, to Sharon Zeisel, Program Director, Carter Burden Luncheon Club. Applicants who meet the position requirements will be contacted by a member of our search committee. Candidates advancing in the process will be asked to provide contact information for three professional references, including at least one former supervisor, and to complete a pre-hire background screening.