About this position

RE-IMAGINA - PLAY YOUR PART. EVOLVE ICONIC.

At Ferragamo, we're more than just building a Brand We are redefining luxury fashion.

Committed to evolving and innovating sustainably, we bring a unique blend of elegance and modernity that has always defined us. with the unique blend of elegance and contemporary that have always defined us. We make our clients feel energized, surprised, and valued. All with an unwavering passion for Italian craftsmanship.

You’re more than just joining a Team.

We are proud of our inspiring and engaging spirit. In each of our stores around the world, you will find passionate, positive, and empathetic colleagues creating lasting impressions for life. Together, we drive excellence and innovation, while taking responsibility for our decisions. We win together with Passion. Thinking and succeeding as one team.

Together, let’s evolve iconic.

Founded in 1927 by Salvatore Ferragamo, the Group is a key player in the global luxury industry, known for its expert craftsmanship and exquisite range of shoes, leather goods, apparel, silk products and accessories. Our dynamic team, consisting of approximately 3,800 committed professionals, is based across our Florence Headquarters and regional offices around the world and also extends to around 400 directly operated stores throughout Europe, the Americas and Asia. Our creations are more than just unique and exclusive – they embody the heritage and savoir-faire that are the hallmarks of our Brand.

Ferragamo is certified as a Great Place to Work (learn more about the certification here).

Ready to play your part?

Role Overview

The Retail Coordinator, N. America plays a critical role in enabling the effectiveness of the Senior Vice President of Retail while supporting the operational rhythm of the broader Retail organization. This position combines high-level executive administrative responsibilities with hands-on coordination across Asset Protection, Retail Operations, and Omnichannel initiatives.

The role requires strong organizational skills, sound judgment, attention to detail, and the ability to move seamlessly between executive priorities and operational workflows. The ideal candidate is proactive, service-oriented, and comfortable managing multiple workstreams in a dynamic retail environment. This position offers exposure to senior leadership and cross-functional teams.

Key Responsibility Areas and Time Allocation

Executive Support to SVP of Retail (Approximately 60 percent)

Manage complex calendar scheduling, meeting coordination, travel arrangements, and expense reportingPrepare and format presentations, reports, briefing materials, and correspondence for internal and external stakeholdersCoordinate executive meetings including agenda preparation, materials distribution, note capture, and follow-up trackingServe as a key point of contact between the SVP of Retail and cross-functional partners, ensuring timely communication and responsivenessMaintain organized digital and physical filing systems for executive documentation and confidential informationProcess departmental invoices, purchase orders, and expense documentationTrack budgets and expenses for retail operational activities as neededSupport onboarding and offboarding logistics for retail corporate team membersMaintain shared folders, documentation, and administrative systems for the Retail teamProcess departmental invoices, purchase orders, and expense documentationTrack budgets and expenses for retail operational activities as neededSupport onboarding and offboarding logistics for retail corporate team membersMaintain shared folders, documentation, and administrative systems for the Retail team

Asset Protection Operational Support (Approximately 20 percent)

Process and track invoices related to security vendors and services, ensuring accurate coding and timely submissionCoordinate access control requests, credential setup, and access removal in partnership with stores and corporate teamsSupport guard scheduling requests, vendor communications, and shared calendar managementProcess alarm code requests and maintain accurate access and security recordsFollow established service level timelines to ensure smooth and consistent operational support

Retail Operations and Omnichannel Support (Approximately 20 percent)

Coordinate project meetings, communications, and materials across Retail Operations and Omnichannel initiativesSupport the development and distribution of store communications, policy updates, and operational documentationTrack timelines, action items, and deliverables for cross-functional projectsAssist in connecting Retail, E-commerce, Technology, and Operations teams to support seamless executionMaintain department calendars for meetings, trainings, store visits, and key initiatives

Additional Support

Provide administrative and project coordination support across the Retail organization as business priorities evolve

Success in This Role Looks Like

The SVP of Retail and eCommerce is able to operate efficiently with well-managed schedules, communications, and materialsAsset Protection requests and financial processing are completed accurately and on timeRetail initiatives remain organized, well-communicated, and on trackCross-functional partners experience responsive, reliable operational support

Required Qualifications

Three to five years of experience in executive assistance, operations coordination, or administrative support rolesExceptional organizational skills with the ability to manage multiple priorities and deadlinesStrong written and verbal communication skills with a professional presenceHigh level of discretion when handling confidential and security-related informationStrong attention to detail and accuracy across administrative and financial tasksProficiency in Microsoft Outlook, Word, Excel, PowerPoint, and TeamsAbility to adapt in a fast-paced, changing environment

Preferred Experience

Experience supporting senior leaders or multiple teams simultaneouslyExposure to retail operations, asset protection, or security functionsFamiliarity with invoice processing and vendor coordinationExperience with access control systems such as Brivo or similar platformsProject coordination or tracking experienceExperience in matrixed or global organizationsBilingual English with Spanish or Italian a plus

OUR DEI COMMITMENT TO YOU

At Ferragamo, you can play your part and express your uniqueness. We are committed to building a diverse workplace in which inclusivity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs, and sexual orientation. As an Equal Opportunity Employer, we welcome and consider applications from all candidates regardless of their personal background.

Equal Employment Opportunity Statement
Ferragamo USA Inc. and its subsidiaries is an Equal Employment Opportunity employer and provides equal opportunities to all employees and applicants without regard to an individual’s age, race, creed, color, religion, national origin, sex (including pregnancy) or sexual orientation, gender expression, military status, marital status, genetic predisposition or carrier status, disability or membership in any other protected class under applicable law.

Disability Accommodation
Ferragamo is committed to providing reasonable accommodations to applicants and employees with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

Salary Information

$70000.0 - $78000.0 Annual Salary