About this position

Blood Assurance is seeking an in-office Technology Service Specialist. The primary duties will include responding to computer hardware and software related issues to keep technology performing reliably for Blood Assurance employees. Maintains hardware, software, and system administration (add/remove users) for daily operation of computers and telephone systems. Responsibilities include configuring, updating, troubleshooting, and repairing PC workstations, printers, telephones and A/V equipment. Some system administration of servers for operation, maintenance, security, and software applications. Prepares audio/ visual equipment and networks for business and training meetings.

Skills Needed for the Technology Service Specialist:

Very good technical problem resolution skills.
Ability to prioritize multiple projects.
Self-motivated to quickly resolve technology problems.
Demonstrated ability to communicate clearly and respectfully with end users while resolving technical issues.

Requirements for consideration will include the following:

The Ability to work in Office
Computer Science, Network Specialist, or equivalent 2 year technology Associates Degree required
Vendor specific training 1 week coursework such as Microsoft and Cisco preferred
A+ certification and Mac products experience also preferred

We offer many benefits including:

Health/Dental/Vision Insurance
Flexible Spending Account
Employee Assistance Program for you and your family
Generous Paid Time Off
401K
Wellness Program

Blood Assurance is a non-profit organization with a workforce of more than 300 employees. At Blood Assurance, our values are centered around LIFE: Laughter, Integrity, Family and Excellence. These values are embedded in our company culture. Come and join our team to be a part of this rewarding environment!

Qualified candidates are encouraged to submit an online employment application for consideration.

Blood Assurance is an Equal Opportunity Employer and a Tobacco Free Workplace.