Demand Planner – Tolling Manager North America

Givaudan Sense Colour Louisville, Kentucky, United States Full-Time Strategy/Planning

About this position

Purpose

Leads the demand planning process to ensure demand forecasts align with business goals. Manages toll manufacturing relationships, scheduling, and planning while driving advanced analytics, cross-functional collaboration, and continuous improvement across demand planning and toll contract processes.

Principal Responsibilities

All Positions:

  • Uphold DDW’s Mission Statement, Quality Policy, and Values and Beliefs.

Demand Planner – Tolling Manager:

  • Lead the development and ongoing maintenance of demand forecasts using advanced statistical models with internal and external stakeholders.

  • Collaborate cross-functionally to incorporate market intelligence, sales input, customer insights, and promotional activity into forecasts.

  • Analyze historical sales data and market trends to identify patterns and adjust forecasts accordingly.

  • Support the Sales & Operations Planning (S&OP) process by aligning demand and supply and preparing documentation to support decision-making.

  • Manage and optimize demand planning systems and tools.

  • Present demand forecasts, insights, and recommendations to senior leadership and key stakeholders.

  • Identify and implement best practices and process improvements to improve forecast accuracy and efficiency.

Toll Manufacturing Strategy:

  • Develop toll manufacturing strategy in alignment with Operations and Commercial teams by:

    • Evaluating the current portfolio and identifying subcontracting opportunities

    • Positioning toll manufacturing as a strategic capacity lever by proactively monitoring supply constraints and regional market conditions

  • Develop tolling assessments and qualification criteria to onboard new toll manufacturers with validated technologies.

  • Establish and maintain mutually beneficial tolling agreements.

  • Build and maintain a regional tolling catalog, including current and potential tolled items, technologies, and details aligned with the allocation matrix.

  • Mentor and train demand planners.

Competency Requirements

  • Integrity & Ethics

  • Quality

  • Vision & Values

  • Initiative

  • Decision-Making & Judgment

  • Problem Solving & Analysis

  • Results Focus

Skill Requirements

  • Bachelor’s degree in Supply Chain Management, Business Administration, or a related field

  • 4-10 years of experience in demand planning or a related role

  • Advanced proficiency in demand planning software and Microsoft Excel

  • Working knowledge of MS Office, BI, BO, Google tools, and SAP (ECC, ERP/MRP)

  • Experience with SAP or other ERP systems

  • APICS certification (CPIM or CSCP) preferred

  • Ability to achieve results through formal and informal channels

  • Strong analytical, problem-solving, and decision-making skills

  • Strong negotiation and issue-resolution skills

  • Agility and flexibility when solving complex issues

  • Excellent communication and leadership skills

  • Ability to work effectively in a cross-functional team environment

Physical Demands

  • Extended periods of sitting and/or standing

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