About this position
As a Cruise Planner, you’ll be the go-to expert in creating custom cruise experiences. You’ll work closely with clients to understand their travel goals, match them with the best cruise lines, itineraries, and packages, and take care of every detail of their trip.
Responsibilities:
Consult with clients to understand travel preferences and cruise goals
Research and recommend cruise options, promotions, and excursions
Handle bookings, upgrades, and special requests for clients
Stay up-to-date on cruise line offerings, policies, and trends
Provide excellent customer service from planning to post-trip follow-up
Work with travel suppliers and direct mentors to provide stress free vacations
Requirements:
Strong communication and customer service skills
Detail-oriented, organized, and able to manage multiple bookings
Proficient Computer Skills, comfortable with internet use and online booking tools
Passionate about travel and enjoys working with people
Job Perks:
Flexible schedule & remote work opportunity
Travel discounts and industry perks
Ongoing training and professional development
Work with a fun, passionate, travel-loving team
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