Print Sales Support Coordinator

Pinnacle Promotions is an award-winning promotional products company specializing in branded merchandise ideation, sourcing, and production, driven by one clear message: Pinnacle Knows Promo.

For over 30 years, we’ve helped companies connect with customers, prospects, and employees by delivering creative, strategic, and high-quality promotional products—perfectly produced and delivered on time. 

We deliver innovative solutions tailored to every client’s unique needs, so when a professional buyer needs promotional products, they think of Pinnacle Promotions first.

We're proud to be recognized as one of the Promotional Products Industry’s Greatest Companies to Work For in 2024 by PPAI, a seven-time Best Places to Work winner by Counselor Magazine, The Atlanta Journal-Constitution, and PPB Magazine, and named a 2024 Top 100 Industry Leader by PPAI.

Position Summary

The Print Sales Support Coordinator provides internal  print sales support and coordinates print jobs from order entry through production and delivery. This role ensures job accuracy, tracks progress, and communicates details between sales and production in a fast-paced print environment. The ideal candidate is detail-driven, organized, and enjoys being involved in the full lifecycle of a print job.

Key Responsibilities

Support and Order Management 

• Support sales staff with quotes, order entry, and job setup
• Review job specifications for accuracy and completeness
• Maintain accurate job records and production documentation
• Assist with scheduling and prioritizing incoming work

Tracking and Job Coordination

• Coordinate job details and timelines between sales and production
• Track jobs through production and follow up on proofs and approvals
• Ensure in-house orders are completed and ready for pickup or delivery

Reporting and Problem Solving

• Generate reports and prioritize orders as needed, pinpointing potential opportunities
• Creative Problem-solving with order issues
• Document all communications within online systems

• Education: Bachelor’s degree Preferred 
• Experience: Sales Experience - Commercial Print Sales preferred
• Skills:
  • Strong interpersonal, verbal, and written communication skills.
    • Print terminology, job tickets, and production flows a plus
  • Effective multi-tasking and time management in a fast-paced, dynamic environment.
  • Attention to detail
  • High energy and a positive, solution-oriented mindset.
• Technical Skills: Proficiency in Microsoft Excel, Word, and NetSuite; experience with order management software is a plus.

Compensation and Benefits

• Competitive salary package.
• Comprehensive health, dental, and vision benefits.
• Generous paid time off program and paid holidays.
• Supplementary short-term and long-term disability coverage.
• Simple IRA with company matching.
• Fun, progressive workspace and culture.

 Seeking local candidates only.  No phone calls or faxes accepted. Qualified candidates will be contacted if selected based on meeting the job and experience requirements. 

Pinnacle Promotions does not engage with external recruiters or staffing agencies in any capacity. Submission of unsolicited resumes or candidate profiles does not imply any agreement to terms or obligation to pay any fees. We kindly ask that recruiters do not contact us regarding our open positions.