Director - Shelter

Firefly Children & Family Alliance Indianapolis, Indiana, United States Full-Time

About this position

Build a career that means more

Few jobs offer the satisfaction and gratification that come from doing work that improves the lives of vulnerable children and families. This is where Firefly Children and Family Alliance stands out from the crowd. As one of our employees, you will directly improve the lives of thousands of Indiana children, families, and adults.

Firefly Children & Family Alliance is currently seeking a full-time Director for our children's shelter. This position is critical for providing program leadership and oversight to produce positive client outcomes and desired fiscal performance. This position will have, or has the potential to have direct contact, on a regular and continuing basis, with children who are under the direct supervision of the agency.

You Will:

Leadership / Management (55 %)

  • Provide the overall strategy and goals for the program
  • Ensure grantor / customer satisfaction
  • Ensure staff are meeting work product expectations
  • Hire, develop, hold accountable and if necessary, terminate program staff
  • Mentor and coach staff through training, inspiration, motivation and encouragement
  • Hold staff accountable to service standards and ensure the processes and procedures are followed according to program standards.
  • Oversee vendors to ensure client information and inquiries are managed in accordance with DCS goals and outcomes
  • Respond to crisis calls from program staff
  • Work within the structure of DCS Region and broker community
  • Weekly on-call rotation

Relationship Development (25 %)

  • Build and maintain a strong network of relationships– DCS, foster parents, biological families, mental health agencies, schools and community agencies
  • Regularly collaborate and communicate to maintain and establish a strong referral network
  • Deliver educational presentations throughout the community to support recruitment
  • Proactively market and sell the program through one-on-one interactions

Financials (10 %)

  • Responsible for billing, budgets and contractual relationships within the program

Reporting (10 %)

  • Compile and analyze the data for recruitment and retention goals and outcomes
  • Maintain case and agency paperwork according to standards

You Have:

  • A Bachelor's degree in social work, sociology, psychology or a directly related human services field PLUS five years’ experience in the child welfare system is required
  • Master's degree is preferred
  • Must be at least 21 years of age
  • A valid driver's license and proof of insurance
  • Knowledge of and adherence to current confidentiality practices
  • Appreciation for and ability to respond to cultural differences
  • Must be willing and able to work on-call

Our Benefits:

  • Student Loan Repayment
  • Tuition Reimbursement
  • Medical, Dental, and Health Insurance
  • Over 150 hours of PTO first year and 12 paid holidays
  • Short-Term and Long-Term Disability
  • Life Insurance

Equal Employment Opportunity:

Firefly Children & Family Alliance does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, gender identity, and disability.


Salary Information

$62100 Annual Salary