About this position
General Responsibilities
Hyacinth AIDS Foundation’s mission is to help people live with HIV, stop the spread of the epidemic, and serve as a critical voice in the public debate surrounding AIDS in New Jersey. The following foundational behaviors are expected as an employee of Hyacinth:
Service/Client Services
Consistently demonstrates respect, responsiveness, and professionalism towards others while providing superior service for our clients
· Treats each client as a priority
· Respects each client’s right to quality service, confidentiality, and dignity.
· Works with co-workers to ensure integration of services
· Displays a welcoming, helpful attitude to clients
· Establishes and maintains personal boundaries in clinical supervision with clients or co-workers
Community/Teamwork
Actively cooperates within the region and/or program and participates in the constructive resolution of conflict.
· Focuses on improving communication and collaboration
· Tries to understand the other person’s point of view when there is a challenge
· Works with all regional staff to provide a full continuum of services to clients.
· Understands local community resources and can make appropriate referrals.
· Is clear and tactful when collaborating and working with others.
Leadership
Assuming responsibility for one’s own self in the workplace and exhibiting commitment to the client and agency.
· Takes pride in his/her work
· Advances Hyacinth’s reputation for excellence.
· Incorporates boundaries and ethical guidelines into decision making.
Employees of the Agency may learn certain facts about individuals being served by the Agency that are of a highly personal and confidential nature. Examples of such information are medical conditions, sexual orientation, relations with family members and other individuals. All such information must be treated as completely confidential. All staff are required to conform to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) guidelines which require the protection of personal health information.
Position Summary
§ Under the supervision of the Corrections Manager, performs assigned duties relating to working with offenders in correctional facilities and in the community.
Major Duties & Responsibilities
Approximate Percentage of Time
Tasks/Duties/Responsibilities
40%
Client Services
· Develop and maintain relationships with staff in county and community correctional facilities
· Conduct outreach and social marketing activities in county and community correctional facilities to increase referrals to programs
· Coordinate and conduct pre-release discharge planning activities in county and community correctional facilities
· Conduct needs assessments with potential clients to determine eligibility and develop service plans that address issues, based on needs assessment, relating to the provision of discharge planning, client advocacy, and case management services, housing, medical care, treatment adherence, mental health, drug abuse, relapse prevention, and secondary prevention
· Collaborate with community agencies to ensure clients receive services based on needs assessment and to ensure appropriate linkages upon release
· Provide follow- up activities and ensure appropriate linkages including successful connection to medical, mental health, case management, housing and food
· Conduct case management activities based on agency policies and procedures
· Conduct individual and group sessions with clients, pre – and post release
· Coordinate schedules and paperwork with Discharge planning staff
· Experience working with offenders and/or substance abusers
30%
Reporting / Monitoring
· Establish, maintain, and update client case records using approved agency forms and procedures
· Ensure confidentiality of all records
· Prepare monthly reports in accordance with agency policies and procedures
· Maintain and update client information in E-Compass and CAREWare
20%
Hyacinth Representation / Advocacy
· Attend and participate in staff meetings and supervisory conferences
· Maintain working relationships with other community providers
· Observe established administrative procedures
· Provide written reports and maintain statistics as required
· Represent the agency at community events, meetings, and conferences
· Adhere to Hyacinth policies and procedures including client confidentiality provisions
10%
Training and Certifications
· Attend and participate in staff training opportunities
100%
Total
Other Duties Describe important tasks or duties, not mentioned above
• Commitment to Hyacinth philosophy
• Access to currently registered car and a valid driver’s license a plus
• Qualification for Clearance with the New Jersey Department of Corrections (Required)
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Demonstrates understanding of objectives, duties, and responsibilities in accordance with the job description.
§ Understands job responsibilities and keeps current on skills and information needed to meet new challenges
§ Works with team leader/manager on areas of job responsibilities that are unclear.
Delivers quality results and balances priorities to meet all project and team commitments in a timely manner.
§ Serves as a steward of the public’s trust and money.
§ Takes responsibility for timely decisions and actions.
§ Routinely checks for accuracy in his/her own work.
§ Evaluates how well an event or program was completed (i.e. attendance and target audience specifications, asks clients to rate effectiveness, asks people what was good and what can be better next time).
Disseminates relevant information about decisions, plans and activities to team leaders and supervisors
§ Informs team leaders and/or managers about decisions that affect work.
§ Recognizes problems and complaints and escalates to team leaders and/or managers when necessary.
Requirements
Required Qualifications Consider and identify qualifications potential applicants must possess in order to be considered for the position. Basic Qualifications must be clearly stated, objective and relevant to this position.
Required Minimum Education: None Other: None
Required Years of Related Experience: 2-4 years
· A minimum of two years’ experience in the field of HIV / AIDS
Required Knowledge, Skills and Abilities:
(Include any required computer skills, certifications, licenses, languages, etc.)
· Demonstrated ability to work with people from diverse backgrounds and interests.
· Proficiency in written and verbal communications
· Experience working with offenders and/or substance abusers
· Ability to obtain clearance for county and community correctional facilities
People Management Experience:
Indicate whether supervisor/people management experience is required.
· Not applicable
Required Years of People Management Experience:
· Not applicable
Preferred Qualifications
Consider and identify qualifications that are not required to perform the job but would be extremely helpful to performing the job.
Preferred Minimum Education:
§ Associates degree and experience working in the HIV/AIDS field. A candidate who has no degree but seems exceptionally suitable will be considered if he/she can demonstrate additional years of relevant experience in exchange for the educational requirement.
Other:
§ Preference may be given to candidates whose background is similar to the target population, or individuals with other experience or direct knowledge of HIV
§ Proficiency in written and verbal communications
§ Must be able to gain DOC clearances
Preferred Area of expertise:
§ Experience working with offenders and/or substance abusers
§ Community relation
Preferred Related Industry Experience:
· Experience working with people living with HIV
Preferred Knowledge, Skills and Abilities:
(Include any preferred computer skills, certifications, licenses, languages, etc.)
• HIV treatment education