About this position
IT Support Engineer
Location: Onsite within 20 miles of Winona, MN
Schedule: Monday–Friday, daytime hours
Pay: Starting at $24/hour
Employment Type: Full-time, Non-Exempt
About the Role
Itechra is looking for a hands-on, customer-focused IT Desktop Support Technician to support a local K–12 school and additional Itechra Managed IT Services clients.
About 70% of your time will be spent onsite at the school helping staff and students with their day-to-day technology needs. The remaining time will be spent assisting other clients with new device setups, onsite visits, and general IT support.
This is a great opportunity for someone with 1–2 years of IT experience who enjoys solving problems, working directly with people, and wants to grow into a higher-level technical role within 1–2 years. We’ll train you, support your certifications, and promote from within.
What You’ll Do
- Set up and configure laptops, iPads, and Chromebooks for staff and students
- Provide friendly, in-person tech support for hardware, software, and connectivity issues
- Manage and track IT equipment and inventory
- Support additional client sites with computer setups and basic troubleshooting
- Collaborate with remote support technicians for escalated issues
- Assist with basic networking and user account management
- Keep clear documentation and communicate effectively with clients and team members
What We’re Looking For
- 1–2 years of IT support or help desk experience (school or MSP experience is a plus)
- Familiar with Windows, Chrome OS, and Microsoft 365
- Strong troubleshooting and communication skills
- Customer-focused and eager to learn new technologies
- Reliable, self-motivated, and team-oriented
- Able to lift/move equipment up to 50 lbs
- Valid driver’s license and reliable transportation (company vehicle also available)
No certifications required—we’ll help you learn and grow.
Why Join Itechra?
At Itechra, we’re more than a Managed Service Provider—we’re a team that invests in your growth.
You’ll enjoy:
- Competitive pay and benefits (PTO, medical, 401K with match)
- Paid training and certification opportunities
- A clear path for career advancement
- Exposure to a wide variety of technologies and environments
- A supportive, collaborative culture focused on teamwork and client success
Why Join Itechra?
At Itechra, we’re more than a Managed Service Provider—we’re a partner in our clients’ success. As part of our team, you’ll:
- Work with a supportive, collaborative group of IT professionals.
- Gain exposure to a wide range of technologies and industries.
- Build a career with opportunities for growth and advancement.
- Competitive Benefit Package including PTO, Medical Insurance, Matching 401K Plan, Professional Development and opportunity for advancement
- Enjoy a team culture that values customer service, problem-solving, and teamwork.
How to Apply:
If you’re ready to take the next step in your IT career, we’d love to hear from you! Apply today by submitting your resume and a brief cover letter explaining your interest in this role.
Salary Information