Senior Account Manager, Attractions, Tourism and the Arts

THIS POSITION IS IN OFFICE IN FORT WORTH

Sr Account Manager

At Schaefer Ad Co., our goal as an agency is to make life better for our clients, our team, our community and ourselves. Our culture impacts every area of the agency and is rooted within every employee from the top down. Across each discipline, every person at the agency is encouraged to be their best selves — even the agency dog. That’s why Schaefer Ad Co. is more than just one person, a name on a building, or even just a place where people come to work. It is a place that fosters community, where differences are admired, and out-of-the-box ideas are encouraged. Within these four walls is an environment that demands self- and team-growth via exposure to new things. This mindset is what drives our agency to be an empowering place to work that always strives to maintain a fun, engaging and collaborative environment.

Whether it is through our various Schaefer outings or our internal kitchen happy hours, at Schaefer individuality is celebrated at every opportunity. The result of this type of environment is a place that every employee is proud to call home. Because at Schaefer Ad Co. we are more than just merely coworkers, we are a family – and not the type that is simply united by blood, or are forced to spend the holiday together, but a group of people who genuinely trust, care about, and look out for each other.

Senior Account Manager

Are you outgoing? Self-assured? Fast paced? Do you thrive when you are spinning multiple plates at a time? Does finding new ways to sell tickets, build membership and drive attendance light your fire? If so, Schaefer Advertising may have just the opportunity for you.

If your idea of account management is babysitting the client or shuttling work between the creative team and the client, then this will definitely not be your cup of tea. However, if you are looking for an opportunity that enables you to cultivate strong relationships and think strategically on behalf of your clients all while delivering top notch work, read on, this may be just the right fit for you.

As a senior account manager, you will be responsible for managing a roster of Attractions, Tourism and the Arts clients. We are seeking an organized, self-sufficient, independent, proactive senior account manager with agency experience. Strong organizational skills, a proactive approach, and the ability to work independently are essential. Specific experience in conversion-focused accounts is required.

The Vision

In this role, you will have the opportunity to manage a variety of brands all within the greater entertainment space. The ideal person is one who can diplomatically and effectively influence people and loves to keep pace in a fast-moving environment, managing 6-7 unique clients at one time. At Schaefer you'll have the opportunity to work at a rapidly growing agency alongside an energetic, creative team committed to building our clients' businesses.

Requirements

3–5 years of experience in a full-service marketing or advertising agency environment.Demonstrated experience in — and passion for — conversion-focused campaigns across digital and traditional channels.Proven ability to manage multiple projects and clients simultaneously, from strategic development through flawless execution.Experience collaborating closely with cross-functional teams including creative, media, and production.
Exceptionally strong organizational and problem-solving skills with meticulous attention to detail.Proven success in building and maintaining strong client relationships through proactive communication and trust.A creative, strategic thinker who brings curiosity and initiative to every client challenge.Excellent written and verbal communication skills with a professional, persuasive presence.A collaborative team player with a positive attitude and flexible approach.Adaptable and resilient in the face of change or shifting priorities.Motivated to grow professionally and advance within a high-performing team.Working knowledge of digital media and paid campaign fundamentals, with the ability to communicate effectively between internal teams and clients (you will not directly manage media but must possess digital fluency).Bachelor’s degree in marketing, advertising, communications, or a related field.

Client Overview

You will be responsible for a portfolio of clients in the attractions sector across all types of projects from print production, branding, strategic planning to digital media - we do it all. This requires adaptability, strong attention to detail, and the ability to manage a variety of project types.

Key Responsibilities

The senior account manager is expected to work seamlessly with agency teams to bring client initiatives to completion. The senior account manager also has fiscal accountability at the account level - including management of project and client budgets and account profitability and growth.

Strategic Planning

Ability to identify and constructively think about strategic client opportunities and marketing initiatives under the leadership of agency managementKeen interest in client business and a self-initiator to grow your own knowledge baseContribute to strategic business plans and/or projects such as brand positioningSupport media efforts with the ability to sell, pitch, explain and fuel execution and guide insights on in-market performance

Account Services

Above all, execute marketing programs that yield the desired business results for our clients.Successfully manage, maintain and build client relationships to support agency growth.Maintain proactive communications with both client and management team on account and project status.Own project management for all account initiatives to ensure projects are completed on time, within budget and meet or exceed client expectationsArticulate, and adhere to, agreed-upon project directives and production guidelines.Collaborate effectively with digital, creative, production and other teams to facilitate and complete client initiatives.Craft and present creative/media briefs, presentation decks to clients and present to creative upon client approval.Prepare or oversee accurate and timely internal communication: conference reports, status reports, budgets, etc.

Fiscal Accountability

Initiate and sell in appropriate recommendations to support client objectives and grow account profitability.Work in conjunction with the specialty teams, production manager and external resources to develop estimates and get them approved by our clients.Work with production manager and accounting rep on monthly billing for assigned clients.Participate in monthly client forecasting.

Our Ideal Sr. Account Manager

Is a proven independent leader who can confidently guide a team of agency specialists to deliver a variety of digital and traditional marketing projects with excellence.Has demonstrated success managing multiple clients and initiatives from strategic development through execution, especially within conversion-focused media campaigns.Has built trusted agency and client relationships and has a strong track record of organic growth driven by exceptional work and partnership.Is endlessly curious—about clients’ businesses, the advertising landscape, and new ways to drive results—while bringing proven experience in conversion-oriented campaigns.Sets a positive, motivational tone that inspires both internal teams and clients.Is outgoing, persuasive, and comfortable building new relationships; upbeat and flexible in communication with a naturally persuasive style.Is an active listener who identifies key insights from team and client conversations and can clearly articulate them into actionable direction.Brings contagious energy to every interaction, both in professional and social settings.Thrives under pressure and remains adaptable in shifting circumstances and priorities.Reacts quickly, juggles multiple tasks with focus, and drives themselves and others to perform at their best.Possesses high emotional intelligence—attuned to people’s needs while keeping sight of strategic objectives.Applies practical common sense to develop smart, creative, and actionable solutions.Proactively engages agency resources to develop and present strategic directions in partnership with account leadership and owns all project management responsibilities for assigned clients.

Benefits

401k with 3% Employer ContributionHealth, Dental, and Life InsuranceVoluntary Spouse and Dependent LifePet InsurancePaid VacationPersonal Days, Generous Holiday ScheduleDog FriendlyHybrid Work Schedule

Schaefer Advertising Co Talent Philosophy

Performance: 

Every job in the world comes with a certain set of expectations. But at Schaefer, we set the bar unapologetically high. Exceeding expectations is a great place to start. Every job matters, and whether it's behind the scenes or in front of our clients, performing each task with excellence is what sets us apart.

Behavior: 

Every Schaefer employee is responsible for positively contributing to the length and breadth of our culture. We have a responsibility to each other and to our clients, so we will be

our best, healthiest selves. That doesn't mean we're all the same; we're a diverse collection of personalities, preferences, tastes and talents. We will be patient. We will be kind. We will be respectful and compassionate. We will put others first. We will always tackle conflict with respect.

Differentiation:

Good work is expected. Great work is rewarded. We all play a role in advancing this company forward, and each person’s path will be clearly defined based on their responsibilities, performance, capacity to grow and drive to learn. We invest and reward employees who consistently demonstrate a drive for company and personal growth.

Transparency:

We will provide a clear path for all employees through training and experiences to develop the skills and characteristics needed for advancement. We value transparency in the form of open and honest dialogue across every position in the company.  We want to understand your career aspirations – and we will be transparent with you as that relates to your opportunity for growth and advancement. 

Accountability:

No one's perfect. And no one's an island. If we're going to meet our high standards and lofty goals for growth and achievement, we all need accountability. To us, this isn't a looking down but a coming alongside of one another as we all pursue excellence. You have a responsibility to yourself and to the agency to do what you say you are going to do, when you said you were going to do it.  And help hold others accountable to doing the same.

What’s Next? If this opportunity and more importantly, Schaefer Advertising, feels like the right fit for you please submit your resume and cover letter here. All applicants will be contacted by our team with a follow up response. Our hiring process is rigorous, so expect a deep dive into not only what you know but who you are, all designed to ensure that we make the best hiring decisions for you and us.

 

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