Document Type: Job Description Position Title: Linac Technical Projects Lead and Operations Manager
Reports To: Director of Operations
Company Overview
At Solutech, our mission is to ensure critical medical devices are always available to support the treatment and diagnosis of patients when they need it most. Our culture is driven by a shared commitment to making a positive impact—where a team of dedicated individuals goes above and beyond to make a real difference in people’s lives.
As part of our team, you'll have the unique opportunity to help shape the future of medical device services. If you want to be part of a team that’s truly making an impact in the healthcare industry, this is the perfect opportunity.
To make you a hero for your patients, we go the mile after the extra mile – We are the Solutionists of Solutech.
Functional Description
The Warehouse Operations & Technical Projects Lead is a key member of the Solutech warehouse team responsible for overseeing critical workflows in Warehouse safety, QA/QC of part testing, shipping coordination, training machine upkeep, and cross-functional technical projects. This role ensures that Linac components meet quality and performance standards, leads the daily activities of the shipping team, and drives special initiatives related to parts development, testing, and R&D. The ideal candidate is highly organized, technically inclined, and comfortable working in a fast-paced environment with shifting priorities. Prior linac experience is required.
Scope of Outcomes
The core responsibilities for this position include:
Linac Part Testing & Quality OversightOversee daily testing and verification of repaired and harvested linac components and subassembliesOversee outbound parts inspections prior to shipping to ensure visual quality of all partsMaintain testing logs, documentation, and quality control records for training linacs and repaired componentsTroubleshoot failures, escalate issues, and collaborate with engineering to resolve technical concerns on partsEnsure compliance with internal standards and external regulatory guidelines Maintain and ensure a safe environment for allShipping Team LeadershipProvide daily leadership and coordination for shipping and receiving teamEnsure accurate order fulfillment, proper packaging, and on-time shipment of all customer and internal ordersMonitor workload, assign tasks, and support team in achieving productivity targets, i.e., maintain dashboard compliance Oversee shipping documentation, inventory accuracy, and communication with logistics partnersSpecial Projects, R&D, and Parts DevelopmentLead or support technical projects related to new part development, prototype testing, and research initiatives, i.e. cable production, kona water standCollaborate with engineering, R&D, and operations teams to execute experiments, document results, and assist in improvement cyclesIdentify opportunities to enhance warehouse processes, testing methods, and part validation proceduresParticipate in design reviews, pilot testing, and continuous improvement Operational Support & Process ImprovementSupport Director of Operations in initiatives related to warehouse optimizationContribute to documentation, SOP creation, workflow/safety standardizationEnsure a safe, clean, and compliant warehouse environmentOversee and maintain dashboard/KPI complianceApprove time cards and expenses as neededDaily standing meetings, weekly goal, and schedule setting for all teamsOther assignments as needed
Environmental and Physical Requirements
Ability to lift 75 poundsAbility to stand for long periods of timeAbility to travel, both domestically and internationally, for extended periods of timeDexterous ability to manipulate small objectsWilling to work standard and non-standard hours as required to support the customers