Accounts Receivable Specialist

Location: Corporate Office – Pittsburgh, PA 

Department: Finance 

Reports To: Manager of Accounts Receivable & Accounts Payable

Position Summary

The Accounts Receivable Specialist is responsible for ensuring timely, accurate, and consistent application and collection of customer payments across the AlarMax branch network. This role plays a critical part in maintaining strong cash flow, minimizing past-due receivables, and supporting sales and operations through disciplined credit and collection practices.

The ideal candidate is detail-oriented, process-driven, and comfortable working in a fast-paced distribution environment while collaborating cross-functionally with Sales, Operations, and Branch Leadership.

Key Responsibilities

Accounts Receivable & Cash Application

· Accurately apply customer payments (ACH, check, credit card, lockbox) to customer accounts

· Research and resolve unapplied cash, short pays, overpayments, and deductions

· Ensure timely posting of payments to maintain accurate customer balances

· Monitor and manage automated cash application and lockbox processes, including daily review and exception handling

Collections & Credit Support

· Proactively manage assigned customer portfolios to reduce aging and past-due balances

· Contact customers regarding overdue invoices and resolve payment discrepancies

· Support credit hold releases in accordance with company policy

· Escalate high-risk or chronic delinquency issues to AR leadership as needed

Reconciliation & Reporting

· Reconcile customer accounts and AR subledger to the general ledger

· Assist with month-end close activities related to accounts receivable

· Prepare AR aging reports and support leadership with analysis and insights

· Maintain accurate documentation for audit and compliance purposes

Cross-Functional Collaboration

· Partner with Sales, Branch Managers, and Customer Service to resolve disputes

· Communicate clearly with customers regarding payment status and expectations

· Support continuous improvement initiatives within AR and Finance

Process & Compliance

· Follow internal controls and company policies to ensure SOX-compliant processes

· Identify opportunities to improve efficiency, accuracy, and automation

· Support audit requests and documentation requirements

Qualifications & Experience

Required

· 2+ years of experience in Accounts Receivable, Credit & Collections, or similar role

· Strong attention to detail and accuracy

· Ability to manage multiple priorities in a deadline-driven environment

· Proficient in Microsoft Excel and financial systems

· Strong written and verbal communication skills

Preferred

· Experience in distribution, wholesale, or B2B environments

· ERP experience (Epicor Prophet 21 preferred)

· Experience with lockbox and ACH payment processing

· Understanding of credit policies and collections best practices

Competencies & Attributes

· High level of integrity and accountability

· Organized, disciplined, and process-oriented

· Strong problem-solving and analytical skills

· Comfortable working cross-functionally

· Continuous improvement mindset

· Customer-focused while protecting company interests

Why Join AlarMax

At AlarMax Distributors, People Matter. We are a growing national organization committed to operational excellence, financial discipline, and a strong culture built on accountability and teamwork. This role offers the opportunity to make a meaningful impact on the financial health of the organization while growing your career in a supportive, high-performance environment.