Title: Bike Mechanic
Reports to: Operations Manager
Location: Santa Cruz, CA
Job Type: Full Time, Non-exempt, 32 hours per week, 4 days per week, 7:00 am - 3:30pm
Founded in 2014, Bicycle Transit Systems (Bike Transit) is a woman-owned business that operates and manages bike share programs nation-wide along with our customer service call center. Our mission is to operate bike share systems that create connections in our communities and protect our planet. Bike Transit employees provide safe, seamless, reliable, and memorable customer experiences, and create mutually-rewarding relationships with our riders, suppliers, and clients. We are currently looking for a talented Bike Mechanic to join our Santa Cruz team!
Santa Cruz BCycle is looking for an energetic, self-motivated Bike Mechanic to join the team to help maintain and grow our fleet of e-bikes. We are looking for someone with strong bike mechanic skills – who loves problem solving and wrenching on bikes. We are building an awesome team and are looking for people with a positive and friendly attitude to join us!
Essential Duties and Responsibilities:
Inspect and evaluate electric bicycles for safety, function and cleanlinessPrioritize and lead e-bike repairs in shop to ensure that BCycle Electric bikes are returned to operation in good condition as soon as possibleOversee in-field inspection maintenance (two-week inspection tickets) during operation seasonLead off-season bike overhauls and mid-season overhauls and assist with training other staffLead new bike assembly and assist in training other staffHelp collect repair data to achieve continuous improvement in fleet reliabilityMaintain clean and organized tools and shop workspaceKeep inventory of tools and replacement parts needed for in-season maintenance and off-season bike overhaulsSeek continuous improvements and make suggestions (great ideas come from anywhere)Work under guidance of Operations ManagerPerform as BCycle Tech as needed to support field operations including but not limited to balancing system, performing battery swaps, kiosk battery swaps, event support, and other necessary tasks in the field.Education and/or Work Experience Requirements:
Requires a High School diploma or GEDClean driving record is a mustImpressive attention to detail Positive attitude and self-motivation are a requirement Small team skills and a willingness to have fun while completing the goals are a must!Bike Share experience is a plusEvening and weekend availability and flexible schedulingSchedule will vary depending on the seasonPhysical Requirements and Special Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Hours of work are dependent upon the shifts assigned, with evening and weekend hours required.Job requires working outdoors in various temperatures including rain, and both extreme cold and heat conditions. Also requires warehouse work and some office work when necessary. Will require bending, stooping, and lifting materials that weigh up to 65 pounds.Safely operate gas vehicles in heavy traffic in an urban environment.Will occasionally require working on short ladders.This job operates in a warehouse environment, remotely in a company vehicle, and outdoors in all weather conditions. This role requires the ability to speak clearly so listeners can understand, understand the speech of another person, see details of objects that are less than a few feet away, stand or sit for several hours straight at a time.
We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Equal Opportunity Employer M/F/V/D