About this position
Join a Mission That Changes Lives — Including Yours
At KARM Stores, our production teams turn donations into opportunity. The Production Manager leads the back-of-house operation to ensure donations are processed efficiently, accurately, and safely--sothe sales floor is stocked, customers are served well, and our mission is funded.
Role Snapshot: Hands-on leader responsible for daily production execution. team coaching, and operational standards from donation intake through processing, pricing, and flow to the sales floor.
Why Work at KARM Stores?
- Every Sunday Off — Guaranteed
- Competitive pay based on location and experience
- 25% Employee Discount
- 90-Day Performance Review Eligibility
- Performance-Based Increases
- Referral Bonuses & Incentive Opportunities
- Paid Time Off & Benefits Eligibility (Full-Time)
- Career Growth & Advancement Opportunities
Position Type
Full-Time-Salaried
Key Responsibilities
- Production Leadership
- Set & communicate daily/weekly production goals and priorities to the team
- Monitor progress in real time and adjust workflow & staffing to maintain pace.
- Review store dashboards/production metrics & communicate expectations and results team members.
- Ensure smooth flow from donation intake to processing, pricing, and sales floor readiness.
- Team Leadership & Accountability
- Coach, train, & provide regular feedback to team members; document performance as needed.
- Maintain a positive, respectful, mission-driven work culture aligned to KARM values
- Address performance issues promptly in partnership with store leadership/HR policy.
- Support hiring, onboarding, cross-training, and scheduling to meet production needs.
- Operational Oversight
- Ensure required paperwork (production logs, labor tracking, daily reports) is accurate and submitted on time.
- Build and manage team schedules based on donation volume, store needs, and staffing levels.
- Maintain strong inventory control in processing areas; ensure appropriate sorting, accuracy, and staging.
- Identify barriers to production flow and implement solutions to improve efficiency and quality.
- Maintain clean, organized, and safe work areas; reinforce safety expectations and proper equipment use.
What Success Looks Like
You will thrive in this role if you:
- Enjoy hands-on, physical work
- Like measurable goals & hitting production targets
- Can stay focused in a fast-paced environment
- Work well leading a team
- Take pride in quality & consistency
Qualifications
Required
High school diploma or equivalent.
1–3+ years of experience in retail, production, warehouse, or operations leadership (or equivalent).
Demonstrated ability to lead and motivate a team in a fast-paced environment.
Ability to track metrics, follow processes, and ensure accuracy/quality.
Strong communication and problem-solving skills.
Preferred
Experience in thrift/retail production, inventory flow, pricing, or warehouse processing.
Experience scheduling teams and managing daily production goals.
Familiarity with POS or basic computer systems (Google Workspace a plus).
Work Environment / Physical Requirements
Frequent standing, walking, bending, lifting, and moving items throughout the shift.
Ability to lift/move up to 50 lbs.
Works in a production/warehouse environment with varying temperatures and donation volumes.
Faith-Based Statement
KARM Stores is a faith-based, mission-driven organization and an equal opportunity employer. Reasonable accommodations are available as required by law.
Additional Information
KARM Stores participates in E-Verify and confirms employment eligibility through Form I-9 documentation.
We are proud to be a second-chance employer. Criminal history does not automatically disqualify applicants. Background checks are conducted in accordance with applicable law.
KARM Stores is an Equal Opportunity Employer.
Salary Information