About this position
Who We Are
At Poolie, we started with a simple goal: make pool maintenance reliable, professional, and hassle-free. From day one, our mission has been to raise the bar in pool service, combining expertise, integrity, and a commitment to customer satisfaction.
Today, we’re one of the fastest-growing pool service companies in Texas, trusted by hundreds of residential and commercial customers. Step into a leadership role where your technical expertise and reliability directly impact service quality, customer satisfaction, and team performance. If you’re an experienced Pool Service Technician ready to grow into a high-visibility role, this is your opportunity.
What You’ll Do
As a Pool Lead Technician, you will support daily service operations by providing coverage during technician absences, ensuring quality control standards, and delivering high-quality pool care. This role is essential to maintaining service consistency, executing first cleanings, performing Green to Clean turnarounds, and resolving onsite customer issues.
You will balance hands-on technical execution with team support responsibilities, acting as a quality and reliability anchor while providing chemistry guidance, training, and operational support to field technicians and supervisors.
Responsibilities:
- Provide route coverage during technician absences to ensure uninterrupted service.
- First Cleaning for New Customers.
- Perform "Green to Clean" turnarounds.
- Conduct daily quality control checks as directed to ensure adherence to company standards.
- Serve as the primary escalation point for on-site customer concerns, resolving issues promptly and professionally.
- Covers any small part replacements and minimal repairs on pool cleaners.
- Conduct weekly training sessions during department meetings, focusing on chemistry knowledge and protocol adherence.
- Provides Backup for Supervisor on Slack for Chemistry Questions.
What We Offer
- Salary range: $21-$25 hourly, based on experience
- Health, dental, and vision insurance
- Company-paid short & long-term disability
- Employee Assistance Programs (EAP) for mental health and wellness
- Paid time off
- 10 paid company holidays
- Training and development opportunities
- Employee Purpose Plan
- A high-impact leadership role in a fast-growing pool service company
Schedule
- Full-time: Monday–Friday, 8:00 AM – 5:00 PM
- Occasional overtime may be required based on operational needs
Join Us!
If you’re ready to lead teams, optimize service operations, and deliver an exceptional customer experience in a fast-growing pool service company, we’d love to hear from you. This role offers the opportunity to make a real impact while growing alongside a strong, collaborative team.
Apply today and dive into a leadership career that makes a splash!
What We’re Looking For
Must-Haves:
- At least 1 year of experience as a Pool Service Technician
- Strong knowledge of pool cleaning, maintenance, and water chemistry
- Ability to multitask and adapt to changing daily priorities
- Solid problem-solving and decision-making skills
- Attention to detail with a commitment to quality standards
- Ability to handle onsite customer concerns professionally
- Basic technical ability to perform minor repairs and small part replacements
- Effective communication and teamwork skills
Nice-to-Haves:
- Experience performing Green to Clean services
- Prior quality control (QC) or inspection experience
- Experience conducting first cleanings for new customers
- Ability to provide peer support or technician guidance
- Experience delivering training or coaching in water chemistry/protocols
- Familiarity with company communication tools (e.g., Slack)
- Demonstrated reliability and leadership potential