Medical Receptionist

Job Overview
Pulse Primary Care is seeking a reliable, detail-oriented Medical Receptionist to join our Grass Valley team. The ideal candidate is punctual, professional, and committed to providing exceptional front-office support and patient service in a fast-paced medical environment.

Key Responsibilities

• Greet patients and assist with check-in and check-out processes.
• Schedule, confirm, and coordinate appointments for multiple providers.
• Collect and verify insurance details; process co-pays and self-pay balances.
• Maintain and update electronic health records (EHR) with accuracy.
• Answer and route calls, take detailed messages, and handle patient inquiries.
• Prepare and organize patient charts and required forms for appointments.
• Manage inboxes and daily messages (“Jellybeans”) in the EHR system.
• Support clinical staff by coordinating patient flow and documentation.
• Maintain a clean, organized, and professional front office and lobby area.
• Secure cash drawers, lock office areas, and follow all closing procedures at day’s end.

Required Skills & Qualifications

• 1+ year of experience as a Medical Receptionist or in a healthcare front office.
• Knowledge of medical terminology, insurance verification, and patient billing.
• Proficiency in EHR systems and basic computer applications (Microsoft Office Suite).
• Excellent communication and multitasking skills with a high level of professionalism.
• Strong attention to detail and ability to work efficiently under pressure.
• Commitment to maintaining confidentiality and adhering to HIPAA standards.