About this position
Description:
Position Title:
Facilities/Maintenance Supervisor
Reports To:
Director of Maintenance & Security Operations
Basic Function:
Oversees Facilities/Maintenance Department employees.
Supervisory Responsibilities:
- Responsible for all contractors pertaining to lawn maintenance, housekeeping, HVAC, etc.
- Assists in all functions of the Facilities/Maintenance Department.
- Oversee technician performance by conducting regular check-ins, reviewing workmanship, ensuring adherence to quality standards, and promoting accountability across all maintenance functions.
- Creates and manages technician work schedules, monitors time records, assigns work orders, and coordinates staffing needs to ensure seamless coverage across all Credit Union facilities.
- Lead, train, and evaluate new and existing team members on skills, troubleshooting, proper procedures, safety protocols, equipment operation, and Credit Union standards to foster growth and maintain departmental consistency.
- Leads by example through professionalism, clear communication, and adherence to RRCU values while fostering a positive, team-focused environment built on safety, accountability.
- Assists in evaluating maintenance staff performance and provides constructive feedback, coaching, and recommendations for development or improvement.
- Collaborates closely with the Director of Maintenance & Security Operations to communicate team progress, personnel needs, and upcoming project requirements.
- Supervise, coordinate, and schedule daily maintenance activities for all facility systems, including HVAC, electrical, plumbing, lighting, and building infrastructure.
- Ensure facilities are maintained in a safe, secure, and operational condition to support uninterrupted banking and financial operations.
- Conduct routine inspections of buildings, equipment, and grounds to identify maintenance needs, safety risks, or compliance issues.
- Oversee preventive maintenance programs to minimize downtime and extend the life of building systems and equipment.
- Respond promptly to emergency maintenance issues to protect employees, customers, data, and physical assets.
- Coordinate and supervise outside contractors and vendors, ensuring work meets institutional standards, timelines, and security requirements.
- Ensure compliance with all applicable safety regulations, building codes, environmental standards, and internal risk management policies.
- Maintain accurate records of maintenance activities, inspections, repairs, and inventory using work order or facilities management systems.
- Monitor and manage maintenance supplies, tools, and equipment; recommend purchases and maintain inventory controls.
- Support physical security initiatives by coordinating with security teams on access control systems, alarms, surveillance equipment, and secure areas.
- Assist with budget planning, cost control, and expense tracking related to maintenance operations.
- Ensure work practices minimize disruption to customers, employees, and critical financial operations.
- Participate in facility planning, renovations, and branch upgrades as needed.
- Performs other related duties as assigned.
- Adheres to all Red River Employees Federal Credit Union policies and procedures.
Qualifications:
- 3 years or more of experience of general maintenance with heating and air conditioning systems and general maintenance preferred.
- 3 years or more of experience as team lead or supervisor preferred
- Type 2 HVAC certification preferred.
- High school diploma or the equivalent. Maintenance certifications preferred.
- Proficient operation and use of motor vehicles and hand tools.
- Good communication skills, ability to handle stress of daily deadlines, and to work independently.
- Ability to meet, speak, and deal effectively with people, being professional always.
- Must maintain a neat and professional appearance.
- While the following list is not exhaustive and may be supplemented, identified physical requirements include ability to operate basic office equipment, drive a motor vehicle, some lifting, up to 40 pounds, and stooping.
- Valid driver’s license and maintain good drivers record.
- Ability to follow the core values of Team-Focused, Excellence, Authenticity, and Leading in Innovation.