About this position
At Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn’t just a philosophy—it’s the foundation of who we are and what we do. As a Patient Care Coordinator, you’ll embody this mantra every day, delivering exceptional service with expertise, empathy, and a drive to succeed.
Key Responsibilities
Process prescription refill requests accurately and efficiently
Prepare prescriptions in EHR
Review patient charts, medical histories, and past appointments
Conduct outbound calls and send messages to patients regarding medications and follow-ups
Communicate directly with pharmacies to coordinate prescriptions and resolve issues
Schedule patients for follow-up appointments
Ensure compliance with healthcare regulations and internal protocols
Maintain accurate documentation within electronic health records (EHR)
Required Qualifications
Background in pharmacy required
Pharmacist preferred
Mid-level experience in a pharmacy or healthcare setting
Strong understanding of medication workflows and prescription processing
Experience reviewing medical records and patient documentation
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to work independently in a remote setting
Preferred Skills
Experience with EHR systems
Knowledge of healthcare compliance standards
Strong patient service orientation
If you’re passionate about delivering patient-centered care while maintaining clinical accuracy and operationalAbility to multitask and prioritize in a fast-paced environment excellence, we’d love to hear from you. Join Ubiquity and make a difference in every patient interaction.
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