Site Network Manager

Africa Clinical Research Network (ACRN) is an African-led clinical research organization building the next generation of trial capacity across the continent. We work with existing hospitals, research units, and investigators to enable high-quality clinical research—from investigator-initiated studies to late-phase and registration trials—while strengthening local systems, skills, and infrastructure.

ACRN operates as a pan-African site management and research delivery platform, combining strong clinical operations, regulatory expertise, data and digital systems, and quality management. Our model is practical and embedded: we focus on making trials work in real settings, reducing friction for sites, sponsors, and regulators, and delivering reliable, audit-ready data.

We partner closely with governments, regulators, academic institutions, and industry to expand Africa’s role in global clinical research, while ensuring that studies generate local value—through workforce development, institutional strengthening, and improved patient care.

At ACRN, you’ll work on meaningful, complex projects with global impact, alongside a multidisciplinary team that values rigor, accountability, and innovation. We are building something durable, ambitious, and distinctly African—and we are looking for people who want to help shape it.

About the role

The Site Network Manager (P2) is responsible for coordinating and supporting engagement with clinical research sites across ACRN’s global Site Management Organization (SMO) network. The role focuses on execution, validation, and relationship management, ensuring that site information, capabilities, and engagement status are accurate, current, and usable to support feasibility assessments and study delivery.

Working with moderate independence and clear escalation pathways, the role supports site identification, qualification, and ongoing readiness activities, maintains a centralized site database, and engages sites around infrastructure, staffing, and recruitment potential. The Site Network Manager (P2) works closely with Clinical Operations and Business Development teams to promote qualified sites for study opportunities and ensure sites remain engaged, responsive, and prepared for clinical trials across the network.

What you'll do

• 1. Site Qualification and Verification Support

• Conduct site qualification and verification activities (remote and on-site) using approved tools and frameworks.
• Support assessment of site infrastructure, staffing, prior research experience, and operational readiness.
• Document site capabilities accurately and escalate gaps or risks to senior site network leadership.

2. Site Database Maintenance and Accuracy

• Maintain and update the centralized site database with accurate, current site information.
• Capture and update site profiles, investigator details, infrastructure, staffing, certifications, and experience.
• Follow defined processes to ensure data quality, consistency, and traceability.

3. Patient Recruitment and Data Readiness Support

• Engage sites to collect information on patient populations, disease cohorts, and recruitment potential.
• Support validation and documentation of recruitment data in line with governance and data protection standards.
• Maintain ongoing updates on recruitment metrics and site capacity.

4. Site Engagement and Relationship Coordination

• Serve as a day-to-day engagement contact for assigned sites within the network.
• Maintain regular communication with sites to support responsiveness and readiness.
• Support relationship-building activities under the guidance of senior site network leadership.

5. Study Feasibility and Site Promotion Support

• Support feasibility assessments by matching study requirements with documented site capabilities.
• Coordinate site input into feasibility questionnaires and pre-study information requests.
• Promote suitable sites for study opportunities through internal coordination.

6. Ongoing Site Readiness Tracking

• Track changes in site staffing, infrastructure, certifications, and operational capacity.
• Support re-verification and periodic updates of site readiness information.
• Escalate readiness concerns or inconsistencies promptly.

7. Cross-Functional Coordination

• Work closely with Clinical Operations, Regulatory, Quality, Community Engagement, and Business Development teams.
• Ensure site information supports operational planning and sponsor-facing activities.
• Facilitate timely information flow between sites and central teams.

8. Reporting and Documentation Support

• Prepare summaries and trackers related to site readiness, engagement, and database completeness.
• Support internal reviews, audits, or due diligence activities related to site network data.

Qualifications

• Minimum Qualifications

• Bachelor’s degree in Life Sciences, Public Health, Nursing, Health Management, or a related field.

Required Experience

• 3–5 years’ experience in clinical research, site coordination, feasibility, or operational support roles.

Preferred Experience

• Experience working with clinical research sites or site networks.
• Exposure to site feasibility, recruitment planning, or site onboarding processes.
• Familiarity with maintaining structured databases or CRM systems.

Core Competencies

• Strong organizational and documentation skills.
• Ability to assess and record site information accurately.
• Professional communication and relationship coordination skills.
• Comfort working across cultures and geographic regions.
• Sound judgment in identifying issues and escalating appropriately.

Performance Expectations

• Site data is accurate, current, and reliable for feasibility use.
• Sites remain engaged, responsive, and informed.
• Internal teams trust site information provided for study planning.
• Escalations are timely, appropriate, and well documented.