Scheduler II

GI Alliance Dallas, Texas, United States Information Technology

About this position

Scheduler II


Job Details

Job Location: TDDC Presby - Dallas, TX 75231
Position Type: Full Time
Job Shift: Day

Description

Description


Position purpose
Schedule patients for office visit and procedure appointments.
Responsibilities/Duties/Functions/Tasks:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Assist with high call volume
  • Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)
  • Take triage call messages for medical staff
  • View patient visit notes, identifying problems & diagnosis listed and physician orders
  • Assist in patient registration and financial transactions
  • May schedule radiology/lab
  • May include recall scheduling
  • Assist with high call volume
  • Maintain physicians schedules – scheduling office visits and procedures (may be done via phone or face-to-face)
  • Take triage call messages for medical staff
  • View patient visit notes, identifying problems & diagnosis listed and physician orders
  • Assist in patient registration and financial transactions
  • May schedule radiology/lab
  • May include recall scheduling
  • Assist with check-in patients upon arrival at the office as well as check-out upon departure.
  • Assist in collecting patient and insurance payments and reconcile charges on a daily basis.
  • File records in appropriate sections of patient charts in EMR.
  • Prepare patient charts in advance and scan documents into charts in EMR.
  • Perform other duties as assigned


    • Qualifications

    Qualifications


    Qualifications
  • Excellent written and verbal communication skills
  • Excellent customer service skills are required
  • Experience working in a medical office
  • Ability to multi-task and work in fast-paced environment.
  • Detail-oriented
  • Basic understanding of healthcare plans
  • Be able to read and understand medical benefits.
  • Bilingual is a plus.

    • Education: High school diploma or equivalent
    Experience: 2-5 years of prior medical scheduling is preferred
    Requirements for Level II Status:


  • Intermediate experience (4+ years’ experience) and/or acting more independently,
  • Takes on some additional duties to assist the office.
  • Strong and consistent performer.

    • Performance Requirements:
  • Excellent communication skills, both written and verbal.
  • Proficient technical (computer) skills.
  • Ability to multi-task and prioritize.
  • Self-motivated with initiative.
  • Strong sense of ethics.