About this position
Job Title: Receptionist
Job Code: RECPT
Department: TC General Admin
Division: Tsali Care Center
Salary Level: Non-Exempt 3
Reports to: Administrator
Last Revised: June 2024
Job Summary
The Receptionist will greet, assist, and provide direction and information to clients, visitors, and other guests of the organization.
Job Description
- Greets clients, visitors, and guests; determines the purpose of each person’s visit and directs or escorts him or her to the appropriate location.
- Answers, screens, and directs phone calls to staff; takes messages and schedules appointments.
- Receives mail, documents, packages, and courier deliveries and delivers or distributes items.
- Collects money from residents and families and writes them a receipt then turns into Office Clerk for deposit.
- Takes deposits to CIHA finance department.
- Performs administrative and clerical support tasks.
- Performs basic filing and recordkeeping.
- Exercises confidentiality at all times.
- Performs other duties.
Education/Experience/Minimum Qualifications
- High school diploma or equivalent preferred.
- Excellent verbal communication skills.
- Excellent interpersonal and customer service skills.
- Basic understanding of administrative and clerical procedures and systems.
- Proficient with Microsoft Office Suite or related software.
Work Environment
- Prolonged periods of sitting at a desk.
- Must be able to lift up to 15 pounds at times.
Customer Service
Consistently demonstrates superior customer service skills to patients/customers by demonstrating characteristics that align with CIHA’s guiding principles and core values. Ensure excellent customer service is provided to all patients/customers by seeking out opportunities to be of service.
8am-6:30pm Saturday & Sunday