HR Manager

Crestview Management, LLC Anchorage, Alaska, United States

About this position

Job Summary

Hilton Anchorage is seeking an experienced Human Resources Manager to lead all HR functions for a large, full-service union hotel in downtown Anchorage. This role is responsible for recruitment, employee relations, labor relations, compliance, benefits administration, and training for a workforce that expands to 100+ employees during peak season.

The ideal candidate has the ability to support both operational leaders and hourly team members in a fast-paced hospitality environment. This position plays a key role in maintaining a positive workplace culture while ensuring compliance with union agreements, Hilton standards, and Alaska labor laws.

Key Responsibilities

Labor & Employee Relations

  • Serve as primary HR contact for all team members and department leaders

  • Manage employee relations, coaching, counseling, and conflict resolution

  • Support union labor relations and ensure compliance with collective bargaining agreements

  • Coordinate with union representatives regarding grievances, discipline, and contract interpretation

  • Maintain a positive, respectful, and professional work environment aligned with Hilton values

Recruitment & Staffing

  • Lead full-cycle recruitment for all hotel positions (front desk, housekeeping, engineering, F&B, admin, etc.)

  • Develop seasonal hiring strategies to support peak summer staffing

  • Conduct interviews, extend offers, and coordinate onboarding

  • Maintain job postings on Indeed and other platforms

  • Support J1 visa coordination and seasonal workforce planning as needed

Onboarding, Training & Development

  • Facilitate new hire orientation and brand onboarding

  • Ensure compliance with Hilton brand standards and required trainings

  • Support leadership development and departmental training initiatives

  • Maintain training records and certifications

Payroll, Benefits & Compliance

  • Partner with Payroll and Finance to ensure accurate processing of payroll and benefits

  • Administer benefits enrollment, leave management, and workers compensation

  • Ensure compliance with federal, state, and local labor laws, including Alaska labor regulations

  • Maintain HR files, I-9 compliance, and personnel records

  • Support audits and prepare required reports

HR Operations & Administration

  • Maintain employee handbook and policies

  • Support performance management and annual reviews

  • Track attendance, disciplinary actions, and documentation

  • Prepare HR reports for leadership (turnover, staffing levels, etc.)

  • Partner with department leaders on workforce planning and scheduling compliance