About this position
Do you see yourself as the architect of your restaurant? Are you a proactive, assertive, take-charge person who wants to work in a fast-paced, high-energy environment where your accomplishments are celebrated and rewarded? Konnect General Stores is looking for self-sufficient and detailed oriented, innovative, customer-driven people like you to help us transform the industry.
General Managers are responsible for delivering the ultimate customer experience. You will oversee the entire quick-service restaurant operations including financial performance, product preparation and production, inventory, personnel, sales, and marketing while maintaining Church's Chicken's standards for quality, service, and cleanliness.
Job Description:
- Greet and interact with customers to ensure a positive, enjoyable dining experience for all guests.
- Oversee sales forecasting, controllable profits, and adjust based on changing business conditions.
- Ensure product quality and always maintain cleanliness in both the restaurant and the team environment.
- Manage the recruitment, training, and development of restaurant personnel to build a strong and efficient team.
- Drive and maintain acceptable sales levels, continuously seeking ways to improve performance.
- Handle restaurant cash control, including making bank deposits and maintaining an accurate change fund.
- Track and report inventory using established systems; ensure proper stock levels by ordering, receiving, and accounting for dry goods, perishables, and equipment.
- Utilize a preventive maintenance system to ensure all facility and equipment repairs are addressed promptly.
- Ensure sufficient staffing levels by creating efficient schedules to meet operational needs.
- Prepare and submit daily, weekly, period-end, and special reports as required.
- Support and adhere to all safety and security protocols to ensure a safe work environment.
- Ensure proper execution of all foodservice programs and procedures as outlined by corporate guidelines.
- Enforce the correct use of the point-of-sale system, ensuring cash handling aligns with company policies.
Preferred Qualifications:
- High school diploma or GED required, Associate's or Bachelor's degree in Business, Hospitality, or related field preferred.
- Minimum of 2-3 years in a managerial or supervisory role within the food service industry; experience in fast food or quick-service restaurants (QSR) preferred.
- Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Ability to handle stressful situations and problem-solving effectively.
- Strong organizational and time management skills.
- Basic understanding of financial management, including budgeting, cost control, and reporting.
- Knowledge of food safety regulations and health codes.
- Food Safety Certification preferred (ServSafe Manager or similar).
Working Conditions:
- Work various shifts, including weekends and holidays, as required to maintain adequate staffing levels. Must be available to work as needed or on short notice.
- Regularly required to stand, walk, climb, balance, stoop, kneel, crouch, crawl, and occasionally lift or move up to 50 pounds.
- Must have reliable transportation to and from the restaurant.
- Basic knowledge of Google Suite, Excel, Word, and other computer programs is preferred.
Benefits:
Your commitment to being your best each day is compensated with a competitive salary that rewards your efforts, and benefits to ensure your well-being (benefit options apply to full-time employees).
- Medical, Dental and Vision Benefits (Full-Time Employees)
- Weekly Payroll
- Paid Time Off (PTO)
- Employee Recognition
- Company-Paid Life Insurance (Full-Time Employees)