SEASONAL DINING ROOM SUPERVISOR

Windstar on Naples Bay has an immediate opening for a country club SEASONAL DINING ROOM SUPERVISOR.

Qualifications 

This position oversees the casual and fine dining operations of the a la carte restaurants, as well as assists with special events. Superior leadership skills are required, as this position supervises staff in multiple outlets. Ideal candidates will have previous restaurant leadership experience.  Must be able to oversee a la carte floor management and be a hands on presence in the dining room.  The Dining Room Supervisor should look forward to being appropriately visible and engaging with members and guests. 

Primary Responsibilities

Member Dining Experience

· Anticipate Members’ needs and ensure that service meets/exceeds

expectations to ensure a memorable and pleasant dining experience.

· Manage the reservations and seating arrangements of members and guests

· Receive and greet members and guests; assist with seating.

· Maintain a strong presence in the dining room.

· Inspect dining room, table settings, chairs, floors, proper maintenance, cleanliness, and safety. Take immediate action to correct any issues.

· Communicate to Chefs members’ preferences 

· Expedite if the need arises.

· Lead to achieve desired results in high quality service and experience for our Members and Guests.

Supervisory Experience

· Supervise all food & beverage service staff including hostess, servers, bussers, and bartenders during lunch and dinner services.

· Conduct daily line-up with dining room staff.

· Assign side-work daily and assure completion of cleaning of equipment and storage areas at end of shifts.

· Assist with banquet room set up and break down. 

Management/Administrative 

· Produces daily/meal period sales analyses and other reports.

· Monitors inventory of dining room items including silverware, coffee pots, tea pots and covers, water pitchers, salt and pepper holders and sugar bowls

· Render assistance to other departments members and employees as needed.

Education/Requirements

· Minimum of 2 years serving, or supervisory experience required in fine

dining or upscale restaurant, country club experience is preferred.

· Excellent communication skills, positive outlook, professional appearance

and sincere passion for member service.

· Full time flexible hours are required (able to workdays, nights, weekends,

holidays).

· Must be able to stand/walk for 8 hours; bend, push, pull; lift 30 lbs.

· Proficient in computer skills including POS systems, Word and Excel.

· Professional appearance appropriate for a premier country club.