About this position
As a Seasonal Tax Associate (Entry Level Tax Preparer), you will be responsible for providing guidance, explaining, preparing, and completing accurately tax-related forms for clients, including multiyear, multistate, year-end tax forms and provide clients with IRS audit support. Complete E-filing, provide printed copies of returns for clients to review, sign and e-file these forms to IRS and state agencies.
Flexible Schedules Available:
- Day shift
- Night shift
- Weekends
- Weekdays
- Full-time or Part-time
Are you:
- Looking to learn a new career and break into the tax industry?
- Someone with gaps in their work history or is looking to boost their skills and resume?
- Someone who is looking to get back into the workforce?
- New to the workforce or with limited experience/education and a willingness to learn?
- Retired and want to continue to make an impact?
- Someone without a college diploma? No problem!
- A Veteran or military personnel transitioning to civilian life?
- A military spouse, dependent, or caregiver seeking a seasonal opportunity?
- A recent college graduate or current college student?
- A stay-at-home parent who needs a flexible work schedule?
- A gig worker or looking to add a second income?
- Bilingual? Bilingual candidates are highly encouraged to apply!
What you’ll do here:
- Conduct face-to-face tax interviews with clients.
- Prepare complete and accurate tax returns.
- Generate business growth, increase client retention, and offer additional products and services.
- Provide clients with IRS audit support.
- Complete all related tax forms in accordance with policies, and in compliance with legislation and regulations.
- Collection and processing of clients’ payments while ensuring timely deposits.
- Marketing and business generation efforts.
- Furnishes taxpayers with sufficient information and advice to ensure correct tax form completion.
- Answer client calls via our national call center routing system.
- Answer questions and provide future tax planning to clients.
- Resolve client complaints or refers situations to supervisor (as appropriate) for resolution.
- Support office priorities through teamwork and collaboration.
Skills you’ll bring for success:
- Passion for providing extraordinary customer service.
- Excellent communication and interpersonal skills.
- Experience working in a fast-paced environment.
- Basic knowledge of computer functions and math.
- Sales and/or marketing experience.
- Experience in accounting, finance, retail, bookkeeping or tax preferred.
- Bachelor’s degree in accounting or related field a plus!
- PTIN Certification: Yes