Blended Case Manager

Blended Case Manager

Family Service Association of Bucks County
Langhorne, PA | Full-Time |$45,000 annually

At Family Service Association of Bucks County, we are always seeking compassionate and qualified individuals dedicated to making a difference in the lives of others. Each year, we assist nearly 30,000 individuals in overcoming a wide range of challenges—from substance use and mental health issues to homelessness.

If you have a passion for helping people and want to be part of a team that listens, cares, and provides support every day, we invite you to explore this career opportunity as a Blended Case Manager. 

Why You’ll Love Working Here

• Work-Life Balance: Regular weekday hours, flexibility for crisis response and resident appointments,12 paid holidays, and a floating birthday holiday.
• Paid Time Off: Vacation and sick leave to recharge and care for yourself and your loved ones.
• Comprehensive Benefits: Health, dental, and vision insurance, short- and long-term disability, and employer-paid life insurance.
• Financial Wellness: 401(k) with employer match and discretionary employer contributions.
• Professional Growth: Continuing education, mentorship and supervision, and career advancement opportunities.
• Employee Support: Access to the Employee Life Assistance Program for mental health, legal, financial, and personal guidance.
• Perks and Discounts: LifeMart program savings on electronics, wellness, travel, childcare, and more.

Key Responsibilities

• Conduct comprehensive biopsychosocial assessments and develop individualized service plans.

• Provide outreach, service coordination, advocacy, and supportive case management in community settings including homes, shelters, and agency offices.

• Link individuals to medical, behavioral health, educational, vocational, peer, and self-help resources.

• Coordinate care among multiple service providers to promote recovery and optimal self-sufficiency.

• Utilize trauma-informed and harm-reduction approaches in service delivery.

• Provide crisis intervention for assigned and non-assigned clients when needed.

• Facilitate discharge planning, aftercare coordination, and follow-up services.

• Maintain accurate, timely, and legible documentation in narrative and data formats consistent with agency standards.

• Develop and maintain collaborative relationships with colleagues and community partners.

• Participate in supervision and ongoing professional development, including cultural competency growth.

• Protect client privacy and confidentiality in accordance with agency policy and applicable regulations.

• Perform additional related duties as assigned.

Qualifications

• Bachelor’s degree in social work, psychology, or related human services field from an accredited college or university.

• Experience in case management, behavioral health, or related services preferred (internship and volunteer experience considered).

• Valid Pennsylvania driver’s license, reliable transportation, and appropriate insurance required.

• Ability to obtain and maintain required clearances (FBI/Fingerprinting, PA Criminal, PA Child Abuse) and pass a drug screen.

• Computer proficiency in Microsoft Office Suite; experience with electronic health records preferred.