Director of Operational Intelligence and Automation

About Us:

Rex Moore continues to be powered by amazing employees just like you for over 100 years. Together we are building a world that is safe, comfortable, and sustainable. Our diverse team of experts spreading to National territories create innovative, integrated solutions to make cities more connected, buildings more intelligent and environments more comfortable and secure.

Job Overview:

The Director of Operational Intelligence & Automation position will lead a transformative digital operations initiative across all core enterprise value streams. This strategic leadership role will drive the optimization and digitization of end-to-end processes that power our business. The mission is to reduce project cycle times, improve predictability and agility in field operations, and build a data-driven, nimble enterprise. In this role, you will build and lead a small internal Automation & Intelligence team dedicated to developing workflow automation tools, real-time operational dashboards, and event-driven orchestration of work – all designed with a “Human-in-the-Loop” philosophy where automation amplifies (not replaces) our teams’ decision-making.

As Director, you will work cross-functionally to streamline how information flows from initial concept through project delivery and cash collection. This role is both a visionary and hands-on builder/operator position.

Key Responsibilities and Essential Tasks

• Digitize Enterprise Value Streams
  • Convert each value stream into clear, standardized digital workflows with defined steps, owners, entry/exit criteria, and exception handling.
  • Ensure value stream maps reflect “how work actually happens”, not idealized process charts.
  • Create a consistent operating language across the enterprise (shared definitions, statuses, and events).
  • Define the operational data model that underpins all downstream automation and analytics
• Define and execute the Automation Architecture (Human-in-the-Loop)
  • Design and deploy workflow automation that eliminates manual coordination—approvals, quality loops, releases, routing, notifications, escalations, and exception loops.
  • Ensure every automation includes human accountability: an owner, an override, and a visible audit trail.
  • Establish automation standards including version control, testing, monitoring, and rollback procedures which do not add complexity.
  • Manage the build-vs-buy decision rigorously: default to configuring and integrating proven platforms before building custom solutions
• Build Operational Intelligence & Predictability
  • Coordinate with IT to architect and implement a governed operational data layer -whether a data warehouse, lakehouse, or governed reporting layer on existing systems.
  • Build leader dashboards and scorecards that measure cycle time, variability, bottlenecks, rework loops, and handoff delays.
  • Make performance visibility actionable by embedding it into weekly operating rhythms and leader decision-making.
  • Improve schedule reliability by turning workflow signals into proactive intervention.
• Lead Applied AI Initiatives
  • Identify and prioritize AI use cases with clear operational ROI -e.g., document classification and extraction (submittals, RFIs, change orders), predictive scheduling based on historical project data, or automated anomaly detection in cost/schedule variance.
  • Lead an internal cross-functional team for AI piloting with time-boxed experiments, defined success metrics, and documented kill criteria.
  • Establish AI governance guardrails: model validation, bias review, transparency requirements, data privacy compliance, and employee engagement protocols.
  • Ensure AI deployments integrate with existing workflows rather than creating parallel systems.
• Lead Controlled Experimentation and Smart Risk
  • Run time-boxed pilots with clear success criteria and “kill rules.”
  • Take controlled, reversible risks to discover step-change improvements without disrupting active project delivery.
  • Document learnings and scale what works.
• Build and Lead the Automation & Intelligence Team
  • As needed hire and lead a small, high-leverage team (process, data, automation) that ships improvements continuously.
  • Define the sourcing model: which capabilities are built in-house vs. augmented through consultants, managed services, or vendor professional services.
  • Own the departmental budget for tooling, vendor engagements, and contractor support.
  • Partner across Ops, Finance, HR, IT, Supply Chain, Prefab, Precon, and field leadership to drive adoption and reduce tool sprawl.
• Change Management & Adoption
  • Lead change management to ensure new workflows and tools are adopted across field, prefab, and office teams.
  • Build role-based training, communications, and feedback loops so adoption is practical and sustainable.
  • Track adoption and retire “shadow systems” (spreadsheets, email-based workflows) through measurable conversion plans.
• Success Metrics
  • Measurable reduction in cycle time and handoff delays across value streams within the first 12 months.
  • Operational data platform established with documented data model, quality standards, and governance.
  • Automation platform selected, implemented, and delivering measurable reduction in manual coordination.
  • Adoption of standardized digital workflows by project and support teams (measured by active usage, not just deployment).
  • AI pilots delivering measurable operational improvement with documented ROI.
  • Improved schedule predictability (lower variance, fewer reactive escalations).
  • Team hired and operating with clear charter, roadmap, and stakeholder engagement model.

What's in it for You?

We're growing and need people excited about honing their craft and developing their career. If you're ready to push your skill level, learn something new every day, and be part of tomorrow's energy source, join the Rex Moore Family.

Some of the benefits you may be eligible for as an employee are:

• Health Benefits
• 401(k) with Company Match
• Life and Disability Benefits
• Paid Holidays & Paid time off
• Access to multiple types of training
• Opportunities for Self-development and Career Progression
• Wellness Benefits & Employee Assistance Program
• Family Leave (Maternity, Paternity)
• Tuition Reimbursement Program

Career Advancement:

At Rex Moore, we provide amazing job opportunities for growth with competitive salaries and benefits in an exciting, dynamic, fast-paced, and fun workplace environment. Are you looking to build a strong career? Then we have an opportunity for you!

Compensation:

Rex Moore pays hourly/salary rates commensurate with each employee’s knowledge, experience and skill level.

Work environment:

Work is performed in an office environment at one of our office locations. This position requires to travel to other office locations and jobsites.

LOCATION:

Rex Moore and affiliated offices are located throughout California and Nevada. This position requires frequent travel to the many locations and is flexible in its designate location.

Reporting Structure:

Reports to - (President)

Department - (Operational Intelligence & Automation)