Sales Engineer

At Commence, we’re the start of a new age of data-centric transformation, elevating health outcomes and powering better, more efficient process to program and patient health. We combine quality data-driven solutions that fuel answers, technology that advances performance, and clinical expertise that builds trust to create a more efficient path to quality care. 

With human-centered, healthcare-relevant, and value-based solutions, we create new possibilities with data. We provide proof beyond the concept and performance beyond the scope with a focus on efficiencies that transform the lives of those we serve. With a culture driven by purpose, straightforward communication and clinical domain expertise, Commence cuts straight to better care.  

The Sales Engineer will play a significant role in the growth and success of Commence in the Commercial Healthcare markets. The ideal candidate will support and partner with the Sales team on a variety of technical efforts and aspects of the sales process, acting as a subject matter expert on the company’s solutions. This role is responsible for understanding customer requirements, delivering product demonstrations and translating technical capabilities into clear business value. 

• Partner with the commercial sales team and leadership to support the technical aspects of the sales process from initial discovery through close.
• Conduct technical discovery sessions to understand customer requirements, workflows and business challenges.
• Deliver product demonstrations, presentations and technical overviews tailored to customer needs and use cases.
• Design and propose solution architectures that align with customer requirements and the company’s capabilities.
• Support responses as needed for technical questions, RFPs, RFIs and security or compliance questionnaires as needed.
• Support proof-of-concepts, pilots and evaluations to validate solution fit and value.
• Translate complex technical concepts into clear, business-focused value propositions for non-technical stakeholders.
• Collaborate with product, program management and customer success teams to ensure accurate solution positioning and smooth post-sale handoffs.
• Work continually with the product and development teams to stay current on product features, roadmap updates, competitive solutions and industry trends.
• Provide feedback from the field to internal teams to help improve product functionality, messaging and sales effectiveness.
• Other duties as requested or assigned by supervisor.

Qualifications

• Bachelor’s degree in computer science, information technology or another related field. 
• Minimum of 5-7 years of experience in sales engineering or other related fields and preferably within the software or technology industry. 
• Strong written and verbal communication skills with the ability to engage with senior-level stakeholders as needed.
• Must have a strong work ethic and are eager to learn and create connections with prospects.
• Demonstrated ability to understand, explain and apply complex technical concepts related to software, systems and technology solutions relevant to the role.
• Knowledge of the Commercial Healthcare market dynamics, regulations and common business challenges is required. 
• Strong ability to work cross functionally with sales, product, engineering and customer success teams in a quota driven environment.
• Relevant experience designing, configuring and supporting software solutions that include understanding system architecture, integrations, APIs, data flows and security considerations.
• Meticulous with the ability to manage multiple tasks and meet deadlines.
• Demonstrated ability to work solo as well as being a productive team member.
• Must be able to travel within the United States on a quarterly basis while maintaining professionalism. 

Work Environment/Physical Demands

The work environment and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This is an office position. While performing the duties of this job, the employee regularly works in a climate-controlled environment. Candidates must be able to sit, read, work on a computer, and watch a computer screen for extended periods of time. Occasionally required to stand, walk, use hands and fingers, kneel or crouch.

 Commence.AI is committed to providing equal employment opportunities to all applicants, including individuals with disabilities. If you require a reasonable accommodation to participate in the application process due to a disability, please contact Human Resources at (757) 306-4920 or hr@commence.ai. 

Please note that unless you are requesting accommodation, all applications must be submitted through our online application system.