Mechanic

Job Description: Auto Body Mechanic

The Auto Body Mechanic is a highly skilled professional who excels in inspecting vehicle mechanical components and engines, diagnosing problems, and performing necessary maintenance and repairs.

Job Responsibilities:

• Diagnose mechanical faults using computerized diagnostic equipment or manually identify issues that the diagnostic tools cannot detect.
• Replace or repair any engine components.
• Service and repair vehicle transmission systems.
• Maintain and repair brake systems, including disc and drum brakes.
• Diagnose and repair electrical system issues, such as problems with the battery, starter, and alternator.
• Perform wheel alignments and tire services.
• Replace or repair suspension and steering components.
• Conduct emissions tests and ensure emissions meet regulatory standards.
• Replace exhaust systems.
• Change oil and perform necessary fluid services.
• Replace or repair fuel system components.
• Service or repair hybrid and electric vehicle systems.
• Maintain and repair hydraulic systems in applicable vehicles.
• Document all repairs and maintenance in the appropriate systems.
• Provide repair estimates, timelines, and seek center leader approval for work to be performed.

Key Performance Metrics

• Customer Service Index Score 95+ for Quality, Done on Time, and Net Promoter Score
• Cycle Time Efficiency

Skills/Qualifications: 

• Previous experience as an Auto Body Mechanic and proper training/certification
• Mechanical skills and knowledge of mechanical systems
• Familiarity with complex electronic control systems
• Ability to use computerized diagnostic equipment well.
• Ability to read and interpret technical manuals and repair guides.
• Knowledge of vehicle safety standards and regulations
• Basic understanding of automotive repair techniques
• Valid driver's license

Behavioral Excellence Required:

• Follow safety protocols and maintain a clean, organized work area.
• Perform all assigned responsibilities according to the Company Standard Operating Procedures. 
• Participate in training programs as required to maintain the technical and professional skills and techniques necessary for this position.
• Extend normal working hours as necessary to accommodate the workload and meet customer requirements.