Branch / Office Manager

Excel Services Inc Erlanger, Kentucky, United States Admin/Clerical/Secretarial

About this position

Description:

  

Are You Ready to Build and Lead Something Bigger?


Excel Services is expanding, and we’re looking for a high-performing Branch / Office Manager to lead our Northern Kentucky operations.


We are not looking for someone to simply manage an office — we are looking for a leader who can build a team, drive profitability, protect culture, and elevate operational excellence.


If you are financially sharp, operationally disciplined, people-focused, and ready to own results — this may be the opportunity you’ve been waiting for.


Who We Are

At Excel Services, We Help People Excel.

We are a growing Mechanical, Electrical, and Plumbing (MEP) design-build contractor known for quality craftsmanship, strong leadership, and a culture built on:

     · Integrity

     · Teamwork

     · Accountability

     · Innovative Thinking

     · Quality

     · Loyalty


We are building something special — and we expect our leaders to raise the bar.


The Branch / Office Manager – Northern Kentucky is responsible for the overall leadership, performance, and operational execution of the Northern Kentucky office. This role owns branch-level P&L performance, team leadership, customer satisfaction, safety compliance, and cultural alignment.


The Branch Manager ensures the branch operates in full alignment with Excel Services’ mission — “We Help People Excel” — and our Core Values: Integrity, Teamwork, Accountability, Innovative, Quality, and Loyalty.


This leader drives profitable growth, operational excellence, workforce development, and a culture of safety and accountability.

  

What You’ll Be Responsible For


Financial Performance

     · Full branch-level P&L accountability

     · Revenue, margin, and profitability targets

     · Budgeting and forecasting

     · Cost control and operational efficiency


Operational Leadership

     · Oversight of project managers, field leaders, and office staff

     · Ensuring projects are delivered on time and within budget

     · Weekly leadership alignment meetings

     · Removing roadblocks and driving execution


Safety & Risk Management

     · Championing a safety-first culture

     · Partnering with Safety leadership to reduce incidents

     · Ensuring compliance with OSHA and company standards


People & Culture

     · Coaching and developing leaders

     · Conducting performance conversations

     · Building a culture of accountability and ownership

     · Workforce planning and recruiting partnership with HR


Customer & Market Growth

     · Strengthening GC and client relationships

     · Supporting business development efforts

     · Representing Excel Services in the Northern Kentucky market


What Success Looks Like

     · Branch revenue and gross margin exceed targets

     · Strong backlog and repeat customer base

     · High employee retention and engagement

     · Reduced safety incidents


A leadership team that runs on discipline and accountability 

Requirements:

  

What You Bring

· 5–10+ years of leadership experience in commercial construction, MEP, or related trade

· Proven experience managing P&L and driving profitability

· Strong understanding of job costing and operational KPIs

· Experience leading multi-functional teams

· High integrity and decisive leadership

· Strong communication skills with field and executive teams


Preferred Qualifications:

· Design-build or MEP experience

· EOS/Traction experience

· Bachelor’s degree in Construction Management or Business


Why Join Excel Services?

· Competitive compensation (Base + Performance Incentive)

· Medical, Dental, Vision, Life Insurance

· 401(k) with company match

· Paid Time Off & Holidays

· Leadership growth opportunities

· Strong company culture and team environment

· A chance to help build and shape a growing regional branch


This is accountability.


Apply today and help us continue to build excellence in Northern Kentucky.



Salary Information

$90000.00 - $105000.00 Annual Salary