Barista

Friends of Switchpoint Inc Salt Lake City, Utah, United States Customer Service

About this position

Description:

    BARISTA/CLERK ORGANIZATION: Switchpoint Coffee Co. Tooele FRIENDS OF SWITCHPOINT IS A NON-PROFIT ORGANIZATION THAT HAS BEEN SERVING THOSE INDIVIDUALS, FAMILIES AND VETERANS IN WASHINGTON COUNTY WHO ARE EXPERIENCING POVERTY AND HOMELESSNESS SINCE 2014. OUR MISSION: TO EMPOWER THOSE IN NEED BY ADDRESSING THE UNDERLYING CAUSE OF POVERTY, PROVIDING A COMPREHENSIVE PLAN, AND SUPPORTING THE JOURNEY TO SELF-SUFFICIENCY. OUR VISION: TO EMPOWER THOSE IN NEED BY ADDRESSING THE UNDERLYING CAUSE OF POVERTY, PROVIDING A COMPREHENSIVE PLAN, AND SUPPORTING THE JOURNEY TO SELF-SUFFICIENCY. GUIDING PRINCIPLES: GOLDEN RULE: TO TREAT ALL PEOPLE AS WE OURSELVES WOULD WISH TO BE TREATED. KINDNESS: TO DEMONSTRATE COMPASSION AND RESPECT FOR ALL PEOPLE. POSITIVE INFLUENCE: TO JUDGE OUR EFFECTIVENESS BY THE EXTENT TO WHICH INDIVIDUAL LIVES ARE SAVED AND IMPROVED BY THE POSITIVE EXPERIENCE OF THE PEOPLE WE INFLUENCE. LEADERSHIP: TO LEAD BY EXAMPLE, DEVELOPING, PROMOTING, AND SHARING NEW IDEAS AND PROGRAMS TO HELP THOSE EXPERIENCING HOMELESSNESS. AUTHENTICITY: TO DO WHAT WE SAY WE DO. TRANSPARENCY: TO BE OPEN AND HONEST IN OUR RELATIONSHIPS. OUR MOTTO: IT TAKES ALL OF US TO END HOMELESSNESS PURPOSE: Producing and distributing freshly roasted coffee to our customers and vendors statewide. We are not just another Coffee Roastery, we have a mission and purpose in mind. Our organization is evolving in ways to provide community support services in our Community Resource Center through micro businesses. Responsibilities: • Take customer orders using Clover POS system, cash, Venmo • Prepare and serve drinks and Cookies • Clean customer seating areas, empty trash, keep bathroom clean • Maintain a clean and sanitary work area • Ensure that all supplies are organized and stored in their proper place • Employee(s) have a responsibility to report employee safety, food safety and/or quality concerns to Lead Barista or Manager • Perform all other related duties as assigned • Learn about and share your knowledge of Switchpoint Coffee Co. with customers • Assist Lead Barista and manager and volunteers with other assigned duties        

Requirements:

  

Job Responsibilities:

· Greet and interact with customers

· Educate customers about menu items and answer any questions

· Take orders with attention to detail, such as allergies and preferences

· Follow recipes to prepare beverages

· Serve coffee, team and other beverages as well as cafe food items

· Receive and process cash, debit and credit payments

· Maintain a clean and organized work area

· Maintain espresso and brewing equipment to ensure proper function and identify repair or maintenance needs

· Comply with health and safety regulation

· Communicate customer feedback to managers and recommend new menu items

Qualifications:

· Previous work experience as a barista, Food Server or similar role

· Hands on experience with brewing equipment

· Knowledge of sanitation regulations

· Flexibility to work various shifts

· Basic math skills

· Excellent communication skills

· High school diploma: relevant training is a plus