Concession Stand Attendant

Riddle s Group Dubuque, Iowa, United States Information Technology

About this position

The Concession Stand Attendant is responsible for preparing and serving food and beverages to guests in a fast-paced, customer-focused environment. This role also assists with opening and closing duties and helps maintain a clean, safe, and welcoming concession stand.

 What You’ll Do

  • Accurately handle cash and operate the Point of Sale (POS) system
  • Provide friendly, consistent, and professional customer service to all guests
  • Prepare and serve food and beverages according to standards
  • Maintain cleanliness of concession stand areas, both front and back of house
  • Complete daily cleaning tasks as assigned
  • Keep food and beverage items fully stocked
  • Follow all departmental policies, procedures, and safety standards
  • Maintain a clean, neat, and professional appearance per department guidelines
  • Learn and follow department standard operating procedures and Big Ten guidelines
  • Promote safety for guests and coworkers at all times
  • Perform other duties as assigned by a supervisor or manager

Basic Requirements

  • Strong customer service skills
  • Ability to handle cash accurately
  • Completion of I-PACT online training (required if over age 18)
  • Regular and reliable attendance

Scheduling Requirements

  • Must be available to work weekends and holidays as scheduled
  • Hours may vary based on departmental staffing needs

Physical & Working Conditions

This position requires the ability to perform physical tasks throughout the shift, including:

  • Standing for extended periods
  • Walking, bending, kneeling, crouching, and grasping objects
  • Pushing or pulling up to 30 pounds
  • Using proper body mechanics when lifting, reaching, squatting, or bending
  • Fine motor skills and manual dexterity
  • Working around food service and concession equipment
  • Ability to remain professional and effective in a fast-paced or stressful environment

Environmental Factors

  • Exposure to heat, noise, dust, and cleaning chemicals
  • Indoor concession stand environment

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