Data Capture Assistant/Scanner Operator

Essential Duties and Responsibilities

The Data Capture Assistant performs a variety of tasks to support the efficient and accurate flow of projects within the department. Responsibilities include, but are not limited to:

• Data Deliverables:
  • Prepare and update client deliverables, including:
    • Excel files that track survey returns in project-specific formats
    • Project-specific data files containing raw survey data in Excel and Text Pad
    • Survey images and/or PDFs of project-related mail
  • Deliver data securely using approved transfer and encryption software
• Mailroom Production Support:
  • Assist with production tasks to ensure smooth and accurate project flow
  • Learn and execute dozens of multi-step, project-specific processes
• Survey Scanning & Processing:
  • Upload scanned survey images into data capture software, using project codes and routing them to correct scanning templates
  • Scan high volumes of surveys using Fujitsu fi-6800 scanner
  • Prepare surveys for scanning (remove staples, flatten creases, etc.)
  • Scan documents into version-specific templates, following project rules and memorizing survey versions across multiple projects
  • Track scanned documents using clipboards and batch slips
  • Perform quality checks on imported batches and label according to process requirements
  • Organize scanned work by project on designated worktables
  • Keep scanner and scanning station clean
• Project Setup Assistance:
  • Support the Data Capture Supervisor with survey project setup, including:
    • Create data layouts in client-preferred formats
    • Update scanning templates for survey version changes
    • Test programming to ensure accuracy and efficiency
    • Follow  a multi-step project launch checklist (e.g., scanner clipboards, mailroom labels, blank survey scans)
    • Perform data quality checks
• Database & Tracking:
  • Accurately and efficiently enter data into a variety of internal tracking databases
  • Support Data Capture and Mailroom teams to ensure deadlines are consistently met

    

Non-Essential Duties

• Data entry of numeric, alphabetic, and alphanumeric survey responses
• Other related tasks as assigned by management

Experience Requirements

• Proven experience meeting project deadlines in a team environment
• Working knowledge of Microsoft Outlook, Word, and Excel

Required Skills

• Strong organizational skills and attention to detail
• Effective problem-solving abilities
• Ability to multi-task in a dynamic environment
• Clear written and verbal communication skills
• Flexibility and adaptability to change
• Accuracy and efficiency in data input
• Ability to perform under pressure and meet deadlines
• Quick learner with strong teamwork skills

Physical Requirements

• Ability to sit and stand for long periods
• Operate a computer and scanning equipment
• Lift up to 40 pounds
• Stand for extended periods during high-volume scanning days
• Sit for extended periods when performing mailroom tasks