Site Manager

URBAN LEAGUE OF ROCHESTER ECONOMIC DEVELOPMENT Rochester, New York, United States Skilled Labor

About this position

Description:

The full-time Site Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, and resident satisfaction. 

  • Collect 100% of the rent every month, and manage delinquencies as necessary.
  • Maintain and increase occupancy.
  • Maintain and process application waiting lists.
  • Resident selection and certification to ensure all required paperwork, financial and program eligibility is completed accurately and timely.
  • Pass INSPIRE and MOR inspections, as well as maintaining required housing and company qualify standards.
  • Conducts initial lease process with certification and annual recertification for affordable housing compliance (HUD and Tax Credit).
  • Ensures all affordable housing regulations, HUD, Section 8, and Tax Credit are adhered to at all times.
  • Handle tenant complaints and emergencies promptly.
  • Provide excellent customer service with professionalism and ethical considerations.
  • Ensure work orders are created and processed promptly.
  • Conduct anneal unit inspections on an as needed basis.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
  • May fill in for other staff.
  • Complies with anti-discrimination laws regarding housing , renting and advertising.
  • Performs other duties as assigned.  


Location: On-site


Requirements:

Education & Experience

  • High school diploma or GED; associate or bachelor's degree preferred.
  • Minimum 3 years of related experience and/or training in the property management field.
  • Valid Class D driver's license, required. 


Knowledge, Skills & Abilities

  • Excellent time management and communication skills are necessary.
  • Ability to write simple correspondence, understand work orders and fill out completed spreadsheets.
  • Effectively present information in one-on-one and small group situations to customers, vendors, and other employees. 
  • Ability to speak Spanish is highly preferred but not required.
  • Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals.
  • Ability to apply common sense understanding to carry out detailed instructions.
  • Ability to problem solve issues that may arise in the day to day operations.
  • Ability to delegate tasks to specialized vendors and deliver quality workmanship in an efficient timeframe. 
  • Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry.
  • Employee should be trained in the use of a tablet or similar device for daily tasks  

Physical Demands & Work Environment


While performing the duties of the job, the employee is:

  • Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. 
  • Frequently required to reach with hands and arms. 
  • Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. 
  • Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.
  • May be exposed to moving mechanical parts, fumes or airborne particles,, and outside weather conditions. 
  • May be exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration. 
  • The noise level in the work environment is usually loud.

The company is an Equal Opportunity Employer, drug free workplace and complies with ADA regulations as applicable.