About this position
Description:
The full-time Site Manager is responsible for the property's overall performance, including financial results, legal and compliance adherence, and resident satisfaction.
- Collect 100% of the rent every month, and manage delinquencies as necessary.
- Maintain and increase occupancy.
- Maintain and process application waiting lists.
- Resident selection and certification to ensure all required paperwork, financial and program eligibility is completed accurately and timely.
- Pass INSPIRE and MOR inspections, as well as maintaining required housing and company qualify standards.
- Conducts initial lease process with certification and annual recertification for affordable housing compliance (HUD and Tax Credit).
- Ensures all affordable housing regulations, HUD, Section 8, and Tax Credit are adhered to at all times.
- Handle tenant complaints and emergencies promptly.
- Provide excellent customer service with professionalism and ethical considerations.
- Ensure work orders are created and processed promptly.
- Conduct anneal unit inspections on an as needed basis.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
- May fill in for other staff.
- Complies with anti-discrimination laws regarding housing , renting and advertising.
- Performs other duties as assigned.
Location: On-site
Education & Experience
- High school diploma or GED; associate or bachelor's degree preferred.
- Minimum 3 years of related experience and/or training in the property management field.
- Valid Class D driver's license, required.
Knowledge, Skills & Abilities
- Excellent time management and communication skills are necessary.
- Ability to write simple correspondence, understand work orders and fill out completed spreadsheets.
- Effectively present information in one-on-one and small group situations to customers, vendors, and other employees.
- Ability to speak Spanish is highly preferred but not required.
- Ability to add, subtract, and divide in all units of measure using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out detailed instructions.
- Ability to problem solve issues that may arise in the day to day operations.
- Ability to delegate tasks to specialized vendors and deliver quality workmanship in an efficient timeframe.
- Basic personal computer skills that include the ability to send/receive email messages, post information to a database or spreadsheet, and perform basic word processing, bookkeeping, and/or data entry.
- Employee should be trained in the use of a tablet or similar device for daily tasks
Physical Demands & Work Environment
While performing the duties of the job, the employee is:
- Regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear.
- Frequently required to reach with hands and arms.
- Occasionally required to climb or balance; stoop, kneel, crouch, or crawl; and taste or smell.
- Regularly lift and/or move up to 50 pounds and occasionally lift and/or move up to 80 pounds.
- May be exposed to moving mechanical parts, fumes or airborne particles,, and outside weather conditions.
- May be exposed to high, precarious places; toxic or caustic chemicals; risk of electrical shock; and vibration.
- The noise level in the work environment is usually loud.
The company is an Equal Opportunity Employer, drug free workplace and complies with ADA regulations as applicable.