About this position
Job Summary:
The Dispatch Team Lead I will conduct quality control measures and procedures, ensuring that trays are secured, scanned, and sorted based on CSA requirements. The Dispatch Team Lead presents quality-controlled palletized mail to the in-house clerk for validation and subsequent release.
Duties / Responsibilities:
• Manual inspection of printed material and trays before subsequent removal and sleeving of trays from the conveyor.
• Strapping and palletization of trays based on job instructions given by the floor supervisor.
• Delivering equipment to aid on the production line.
• Scanning and palletizing trays based on CSA requirements.
• Wrapping and preparing pallets for transport.
• Ensure the work area is free of hazards and clean of debris.
• Follows all required safety procedures and communicates all concerns regarding safety to the department manager.
• Complete production time-keeping records (Data Collection) via Pace inclusive of logging time against the proper activity codes, quantity produced, and materials where applicable.
• Assist the Dispatch team in a learning and collaborative work environment ensuring that all printed materials and trays meet performance and quality expectations as well as CSA requirements.
• Work with other departments to ensure job schedules are maintained and customer expectations are exceeded.
• General warehouse and other duties as assigned.
Required Skills and Competencies:
• Attention to detail and quality control.
• Cooperative and team-oriented attitude.
• Ability to work in a fast-paced environment.
• Ability to read, write and comprehend simple instructions.
• Must be dependable, able to follow instructions and respond to management direction.
Education and Experience
• High school diploma
• Prior warehouse-type setting experience preferred.
Education and Experience (continued)
• Experience in mail processing preferred.
• Forklift experience preferred.
Performance Measures
• Safety records
• Quality results
• Cleanliness of work areas
• Time management/attendance
• Completion and acceptable result of scheduled training
• Completion of assigned goals by end of each year
• Safeguard all Compliance Regulations (HIPPA, PHI, Financial Data, Security, etc.)
• On-Time strapping
• Labor Productivity
Working Conditions
• Lifting requirements of 35 lbs.
• Prolonged periods of standing at workstation.
• Extended periods of focused reading of mail pieces and labels.
• Must be able to continuously stand, walk, reach, extend, bend, stoop, and squat throughout the shift.
• Will be exposed to a loud noise environment.
• May be exposed to dust.
• Extended work shifts may be required due to business needs and the flexibility to work overtime and weekends are required.
Requirements:
Required Skills and Competencies:
• Attention to detail and quality control.
• Cooperative and team-oriented attitude.
• Ability to work in a fast-paced environment.
• Ability to read, write and comprehend simple instructions.
• Must be dependable, able to follow instructions and respond to management direction.
Education and Experience
• High school diploma
• Prior warehouse-type setting experience preferred.
Education and Experience (continued)
• Experience in mail processing preferred.
• Forklift experience preferred.
Performance Measures
• Safety records
• Quality results
• Cleanliness of work areas
• Time management/attendance
• Completion and acceptable result of scheduled training
• Completion of assigned goals by end of each year
• Safeguard all Compliance Regulations (HIPPA, PHI, Financial Data, Security, etc.)
• On-Time strapping
• Labor Productivity
Working Conditions
• Lifting requirements of 35 lbs.
• Prolonged periods of standing at workstation.
• Extended periods of focused reading of mail pieces and labels.
• Must be able to continuously stand, walk, reach, extend, bend, stoop, and squat throughout the shift.
• Will be exposed to a loud noise environment.
• May be exposed to dust.
• Extended work shifts may be required due to business needs and the flexibility to work overtime and weekends are required.