Clinic Receptionist - CCSWOK

Job Summary: Expected to work with minimal supervision. Responsible for prompt, courteous, and accurate registration of Cancer Center patients.

Demonstrates Competency in the Following Areas:

· Greets each patient entering the clinic in a friendly manner.

· Obtains accurate and complete data from each patient admitted.

· Accurate submission of the patient information to the Physician Practice Management System.

· Knowledge concerning patient insurances and the ability to input with accuracy.

· Obtains patient’s signatures on appropriate forms.

· Answers the phone courteously and makes every attempt to satisfy caller’s request.

· Performs duties as assigned by the Office Supervisor.

· Properly protects and preserves patient confidentiality.

· Makes charts for new patients.

· Answers telephone, filters calls, takes messages and distribute them.

· Schedules appointments.

· Enter new patients in computer getting all insurance, addresses and medical history.

· Maintain patient no shows.

· File lab reports in patient's charts.

· Pull charts each day for patients coming in.

· Take payments and charge slips.

· Make appointments.

Professional Requirements:

· Punctuality

· Attendance

· Works well with fellow workers.

· Works well with Supervisors.

· Attends annual mandatory hospital in-service programs.

Education/Regulatory Requirements & Experience:

· High School Diploma or GED required. 

· Typing speed of 30-40 wpm required.

· Must be able to pass the “Clerical Ability Test” with 80% or better as given by the Human Resources Department.

· One to two years’ previous experience in the commercial health care environment required.

· Previous work history that demonstrates steady attendance and punctuality is required.

Physical Demands:

· For physical demands of position, including vision, hearing, repetitive motion and environment, see following description. Near visual & hearing acuity required to perform essential duties of position. 

· Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising client care.