Licensed Insurance Agent

About Us:

Joyner Family Insurance is a locally-owned, independent insurance agency providing a full array of personal and commercial lines insurance solutions, including auto, home, boat, flood, and business insurance products. We take pride in giving back to our community, empowering clients through knowledge, and welcoming them as part of our agency “family” by building meaningful relationships.

At Joyner Family Insurance, we are dedicated to team comradery and our core values as the foundation for everything we do. We base the client’s experience on surpassing expectations daily and provide a family-friendly environment through a culture-centric foundation. Our organization is built on 25 fundamentals that describe behaviors that define the distinctive JFI Experience for our team and clients.

Joyner Family Insurance is seeking a detail-oriented and client-focused Insurance Agent for our Client Support Team to oversee day-to-day account management, service and communication for our valued clients. This role is responsible for account management, including policy servicing needs, supporting the renewal review and rewrite process, coordinating with carriers, and ensuring accurate documentation and exceptional client experiences. The ideal candidate will demonstrate strong coverage knowledge, proactive problem-solving skills, and a commitment to delivering personalized service while identifying opportunities to strengthen and expand client relationships.

 Joyner Family Insurance is a proud member of the State Insurance Group. Through this partnership you will work with multiple leading companies offering insurance products in the state of Florida. This provides the opportunity to match clients with the best coverage options while maximizing your earning potential. 

Responsibilities:

• Manage daily client communications and service requests, ensuring timely and professional responses.
• Support the renewal review and rewrite process by preparing submissions, proposals, and coverage comparisons.
• Educate clients on coverage options, explain policy provisions, and assist with reviewing risk exposures to ensure appropriate protection.
• Identify cross-selling opportunities and recommend additional lines of business to enhance client portfolios and overall protection strategies.
• Process policy changes, endorsements, renewals, cancellations, certificates of insurance, and related documentation accurately and efficiently.
• Collaborate with insurance carriers, underwriters, and internal team members to resolve issues and maintain high service standards.
• Maintain accurate records and documentation within the agency management system.
• Provide claims support by facilitating communication between clients and insurance carriers throughout the claims process.

Qualifications:

• Active Licensed Insurance Advisor (4-40, 2-20, or 20-44 licenses acceptable)
• Minimum 2 years of experience
• High school diploma, GED or equivalent
• Excellent communication and customer service skills
• Ability to manage multiple priorities in a fast-paced environment.
• Proficient computer skills and ability to learn new software
• Self-motivated, detail-oriented, organized and time management skills
• Must be a team player and willing to collaborate with colleagues

Benefits & Compensation:

• Competitive base salary with commission and bonus opportunities
• Health insurance
• 401(k) retirement plan
• Holiday pay
• PTO and Sick pay
• Opportunities for professional growth and development