About this position
Communications, UX, and AI-Enabled Design Team Lead
Full Time | Remote (Washington, DC Preferred)
Clearance: Active Secret Required
Role Overview
Improvix Technologies (IPX) is reshaping strategic communications by integrating advanced design practices, AI-enabled workflows, and mission-aligned change leadership. In this role, you will lead a high-performing, multidisciplinary communications and design team supporting senior federal stakeholders.
You will direct the development of strategic content, visual storytelling, user-centered design artifacts, and AI-augmented communications products while guiding teams through evolving federal technology expectations.
You will serve as a trusted advisor to government executives, providing structured thinking, strategic clarity, and modernization leadership as agencies increasingly adopt AI technologies in alignment with emerging federal guidance.
Key Responsibilities
Strategic Leadership & Team Enablement
Lead, mentor, and upskill a multidisciplinary communications, design, and UX team to ensure delivery excellence and professional growth
Coach team members on the effective, safe, and compliant use of AI-enabled tools in communications and design workflows
Promote adoption of federal AI competency frameworks and skills-based development practices
Foster a culture of innovation, accountability, accessibility, and continuous improvement
Align team delivery practices with top-tier consulting delivery models
Client Engagement & Executive Advisory
Serve as a primary client-facing lead supporting senior government stakeholders
Facilitate strategic discussions and guide decision-making with executive leadership
Translate complex or ambiguous requirements into structured action plans and deliverables
Present executive-ready recommendations with clarity and authority
Lead change management initiatives that modernize communications and integrate emerging technologies
AI-Enabled Communications & Design Excellence
Integrate generative AI tools into communications and design workflows to improve efficiency and quality
Ensure human review and quality assurance of AI-assisted content and design outputs
Address compliance, bias, and accuracy considerations in AI-assisted environments
Direct development of high-impact deliverables, including:
Executive presentations and briefings
Strategic roadmaps and messaging frameworks
Operating models and communications strategies
UX artifacts such as journey maps and service blueprints
Design prototypes and visualization products
Ensure deliverables meet Section 508 accessibility requirements and federal AI governance expectations
Operational Excellence & Multi-Workstream Management
Manage multiple high-visibility deliverables simultaneously across complex workstreams
Balance competing priorities and aggressive timelines typical of federal consulting engagements
Establish structured workflows, reporting mechanisms, and hybrid/agile processes
Implement best practices in design operations, content governance, accessibility, and AI-enabled service delivery
Mitigate risks and maintain transparency across project execution
Required Qualifications
Active Secret Clearance
7+ years of experience in strategic communications, UX, human-centered design, digital strategy, or related fields
3+ years of experience leading high-performing teams in consulting, government, or mission-driven environments
Demonstrated experience implementing generative AI within communications or design workflows
Knowledge of federal AI guidance and responsible-use considerations
Experience mentoring teams in adopting AI-enabled tools and modern workflows
Experience managing complex stakeholder environments and presenting to senior executives
Proficiency with collaboration and design tools such as Figma, Miro, and similar platforms
Experience using Jira or equivalent workflow management systems
Strong written and verbal communication skills
Ability to operate effectively in high-visibility, high-accountability environments
Knowledge of Section 508 accessibility standards
What Success Looks Like in This Role
The team consistently delivers high-quality, consulting-grade communications and design products
AI-enabled workflows improve delivery speed, accessibility, and product quality while maintaining human oversight
Stakeholders trust your leadership and strategic guidance
Meetings and working sessions result in clear alignment and actionable decisions
Operational processes evolve to support innovation, scalability, and continuous improvement
Why Improvix
At Improvix Technologies, we don’t just deliver IT solutions — we deliver mission success. Our teams support critical government programs by building secure, innovative, and scalable technology that enables agencies to operate more efficiently and securely.
We believe great technology starts with great people. That’s why we invest in our employees’ growth, well-being, and long-term success.
Our benefits include:
- Competitive compensation and performance-based incentives
- 401(k) with company match
- Threeweeks of paid annual leavethat increases with tenure
- Comprehensive medical, dental, and vision insurance
- Life insurance and disability coverage
- Transit and commuting benefits
- Professional development and paid training opportunities
At Improvix, you’ll join a collaborative, mission-focused environment where your expertise drives meaningful impact.
Equal Opportunity Employer
Improvix Technologies, Inc. is an Equal Opportunity Employer and is committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected by federal, state, or local law.
Improvix is committed to providing reasonable accommodations to qualified individuals with disabilities during the application and employment process. If you require assistance or accommodation, please contact our Human Resources team.
Security Clearance / Citizenship Requirements
Due to the nature of our government contracts, U.S. citizenship may be required for certain positions, and some roles may require the ability to obtain and maintain a U.S. government security clearance.
Pay Transparency Statement
In accordance with applicable laws and regulations, Improvix Technologies will not discharge or otherwise discriminate against employees or applicants for discussing, disclosing, or inquiring about compensation.