About this position
At Redefine Healthcare, we believe in providing all patients with the highest quality of care and compassion. With our dedicated team of Neurosurgeons, Interventional Pain Management Specialists, Orthopedists, Psychiatrists, Physical Therapists, and Chiropractors, we pride ourselves on specializing in continuity of care for our patients. We are excited to add Vascular to our growing list of specialties.
Redefine Healthcare is looking for a dedicated, full-time Surgical Scheduling Coordinator to join our expanding team of healthcare professionals in our Mount Laurel Office. The Surgical Coordinator will be responsible for managing all aspects of surgical scheduling, ensuring seamless communication between patients, physicians, and surgical facilities while maintaining compliance with insurance and healthcare regulations. We are looking for candidates that are motivated, compassionate and are looking to advance their career in a community that is always growing.
Job Title: Surgical Scheduling Coordinator
Pay Rate: $20-24/hour depending on specialty and experience
Hours: 40 hours per week
Job Type: Full-time
Benefits: Paid time off, sick time, health insurance (medical, dental, vision, accident, and critical illness), life insurance, 401(k) with Company match, yearly bonus
Surgical Scheduling Coordinator Responsibilities (not limited to):
- Provide administrative support to Lead Surgical and Injection Schedulers
- Start pre-certifications, track, and follow up on insurance pre-authorizations for surgeries and injections
- Assist providers in obtaining appeal letters and supporting documentation as needed
- Prepare and maintain surgical and injection patient folders and required documentation
- Complete pre-procedure health surveys with patients and enter information into the EMR
- Scan charts and upload external records, imaging, and clearance documentation
- Follow up with outside facilities to obtain medical clearance and required results
- Assist with scheduling appointments once all pre-procedure criteria are met
- Maintain accurate and timely updates within the EMR system
Minimum Level of Education or Experience Required:
- High school diploma or GED required; associate’s degree in healthcare administration or related field preferred.
- Previous experience in surgical or injection scheduling, pre-certifications, medical coordination, or administrative healthcare role.
- Knowledge of medical terminology and surgical procedures preferred.
- Excellent organizational and communication skills with the ability to multitask.
- Experience with insurance authorizations and appeals strongly preferred.
- Proficiency with electronic health records (EHR) and scheduling systems: Athena and Epic experience preferred.
Salary Information