About this position
JOB TITLE: Logistics Coordinator
EMPLOYER: Phyllis Browning Company
DEPARTMENT: Agent Operations
REPORTS TO: Carey Morgan
SUMMARY: Initiates, coordinates, and executes delivery and administrative support to
Agent Operations.
DUTIES AND RESPONSIBILITIES:
• Exercises considerable judgement in handling requests for custom
signage promptly and efficiently.
• Drive a company vehicle as needed to one of six office locations: Austin, New
Braunfels, Fredericksburg, Boerne, San Antonio for pickup or delivery.
• Monitors and maintains platform for tracking task requests for company.
• Distributes daily mail and packages to various office locations.
• Able to install yard signs of approximately 25 lbs into the ground. Able to use a
drill to install signs into rock when necessary.
• Communicates professionally with both agents and staff.
• Places and tracks orders for signage and communicates clearly with vendors.
• Helps maintain company vehicles, including maintenance, cleaning, and
organizing.
• Orders and maintains supplies; keeps sign closet organized; coordinates
equipment maintenance.
• Assists in development and implementation of department systems and
procedures as needed.
• Thoughtful about workflow and procedures.
• Assists with special projects as assigned.
• Performs other related duties as assigned by management.
QUALIFICATIONS:
• Excellent verbal and written communication skills. Comfortable communicating
over the phone.
• Technically savvy; able to create and use Excel, Outlook, ChatGPT, and company
specific software/platforms.
• Associate’s degree or equivalent combination of education and experience.
• Commitment to excellence and high standards.
• Strong organizational, problem-solving, and analytical skills; able to manage
priorities and workflow.
• Strong interpersonal skills.
• Ability to understand and follow written and verbal instructions.
• Ability to deal effectively with individuals at all organizational levels.
• Good judgement with the ability to make timely and sound decisions
• Creative, flexible, and innovative team player.
• Ability to work independently and as a member of various teams and
committees.
• Versatility, flexibility, and a willingness to work within constantly changing
priorities with enthusiasm.
• Acute attention to detail.
• Demonstrated ability to plan and organize projects.
COMPETENCIES: (select 3-5 competencies)
• Customer Service--Manages difficult or emotional customer situations;
Responds promptly to customer needs; Solicits customer feedback to improve
service; Responds to requests for service and assistance; Meets commitments.
• Organizational Support--Follows policies and procedures; Completes
administrative tasks correctly and on time; Supports organization's goals and
values; Benefits organization through outside activities; Supports affirmative
action and respects diversity.
• Quality--Demonstrates accuracy and thoroughness; Looks for ways to improve
and promote quality; Applies feedback to improve performance; Monitors own
work to ensure quality.
• Adaptability--Adapts to changes in the work environment; Manages competing
demands; Changes approach or method to best fit the situation; Able to deal
with frequent change, delays, or unexpected events.
• Attendance/Punctuality--Is consistently at work and on time; Ensures work
responsibilities are covered when absent; Arrives at meetings and appointments
on time.
PHYSICAL DEMANDS AND WORK ENVIRONMENT: (omit, add or modify as
applicable)
• Occasionally/Frequently required to stand
• Occasionally/Frequently required to walk
• Occasionally/Frequently required to sit
• Occasionally/Frequentlyrequired to utilize hand and finger dexterity
• Occasionally/Frequently required to climb, balance, bend, stoop, kneel or crawl
• Frequently/Continually required to talk or hear
• Frequently/Continually utilize visual acuity to operate equipment, read
technical information, and/or use a keyboard
• Occasionally required to lift/push/carry items up to 25 pounds
• Occasionally/Frequently exposure to outside weather conditions
The above is intended to describe the general content of and requirements for the performance
of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or
physical requirements. Nothing in this job description restricts management’s right to assign or
reassign duties and responsibilities to this job at any time. Reasonable accommodations may be
made to enable individuals with disabilities to perform the essential functions.
Salary Information