Restaurant Manager

Job Title: Restaurant Manager
Location:31 Maxwell Ln Suite 300 A, Dahlonega, Ga 30533
Reports To: District Manager
Department of Labor Classification: Salary Exempt
Work Schedule: 50–55 hours per week (flexible hours). Must be willing to start as early as 5:30 AM or work until midnight, depending on café hours.

Mission Statement

To nourish and energize lives through flavorful, real-food experiences—crafted with care, served with purpose, and rooted in harmony with our community.

Vision Statement

To be the go-to destination where guests and team members feel uplifted—through food, connection, and a shared journey toward wellness and balance.

Core Values

• Harmony – We bring balance to everything we do—from the flavors we craft to the relationships we build.
• People First – We grow by growing others. Our team and our guests are at the heart of every decision.
• Purpose in Every Bite – Everything we serve is intentional: real ingredients, bold flavor, and feel-good energy.
• Community-Driven – We’re more than a café—we’re a neighbor. We invest in our community and celebrate the people around us.
• Positive Vibes Always – We lead with kindness, serve with a smile, and create an uplifting space for everyone.
• Continuous Growth – Just like our ingredients, we stay fresh. We learn, evolve, and always aim higher—together.

Job Summary:

The Restaurant Manager is responsible for inspiring a healthy lifestyle by serving amazing food and smoothies with a bit of tropical fun! The primary focus of this role is to lead and develop the team, maintain exceptional service standards, and ensure efficient day-to-day operations of the café.

This position requires strong leadership in driving sales, managing food and labor costs, recruiting and training team members, and maintaining a positive and productive environment. The Restaurant Manager will actively work in the café and be a hands-on leader.

Key Responsibilities:

• Demonstrate a proven track record of developing team members into leadership roles.
• Fully proficient in all café positions; willing and able to work in any role when needed.
• Recruit, interview, hire, and train qualified Crew Members to maintain appropriate staffing levels.
• Lead each shift with a focus on goals, productivity, and positive team energy.
• Maintain and adjust employee schedules as needed; step in to cover shifts when necessary.
• Provide ongoing training and coaching to uphold brand standards and service excellence.
• Oversee daily operations including food preparation, smoothie making, customer service, and cleanliness.
• Enforce food safety and sanitation practices at all times.
• Conduct weekly food inventory and monitor reports to identify discrepancies or issues.
• Manage ordering, inventory, and invoice reconciliation for all products.
• Utilize SynergySuite to meet sales goals, manage labor, and control inventory.
• Oversee all aspects of cash handling, including safe counts and cash drawer reconciliations.
• Review and correct payroll hours weekly; ensure timely submission for accurate paychecks.
• Attend weekly calls, training sessions, and area meetings as required.
• Analyze and interpret Profit & Loss (P&L) statements to identify areas for improvement.
• Work a flexible schedule, including weekends, holidays, late evenings, and early mornings.

Required Skills and Abilities:

• Excellent verbal and written communication skills.
• Strong leadership, management, and team development abilities.
• Valid driver’s license and current proof of insurance.
• Proficiency in Microsoft Word and Excel; ability to quickly learn other systems.
• Strong math, analytical, and problem-solving skills.
• Ability to read, understand, and follow written and verbal instructions.

Physical Requirements:

• Frequent walking, standing, bending, stooping, reaching overhead, and stretching.
• Ability to lift up to 50 pounds.

Education and Experience:

• High school diploma or equivalent required.
• Minimum of two years of restaurant experience, including supervisory or management responsibilities.