Human Resources Administrator

Jones Street Residential Boston, Massachusetts, United States Human Resources

About this position

Description:

The HR Administrator serves as the first point of contact for the Human Resources department and provides essential administrative and operational support across the employee lifecycle. This role plays a key part in delivering timely, accurate, and employee-focused HR services, supporting recruitment and onboarding efforts, maintaining HR systems and records, and assisting with ongoing HR initiatives and projects.


Responsibilities


HR Administration & Employee Support

  • Monitor and manage the HR general inbox and incoming calls, responding to employee inquiries and routing requests as needed.
  • Serve as the first line of contact for the HR department, ensuring a professional, responsive employee experience.
  • Provide timely and accurate information to employees regarding company policies, procedures, and HR programs.
  • Monitor, manage, and file incoming mail and additional HR-related documentation in accordance with company procedures.

Recruitment & Hiring Support

  • Assist with the full recruitment process, including posting open positions, screening resumes, and scheduling interviews as needed.
  • Maintain and oversee the applicant tracking system, ensuring accurate and up-to-date candidate records.
  • Partner with hiring managers throughout the recruitment process, answering questions and providing status updates.
  • Draft and coordinate offer letters.
  • Oversee background check processes and ensure timely completion.
  • Track candidates from start to finish and keep hiring managers informed of recruitment progress.

Onboarding & New Hire Coordination

  • Serve as the primary point of contact for new hire onboarding.
  • Coordinate welcome emails and ensure internal departments are notified of new hire start dates.
  • Partner with IT, hiring managers, and internal teams to ensure all onboarding requirements are completed prior to start dates.
  • Assist with oversight of the 90-day onboarding process, including ensuring required trainings are scheduled and completed.
  • Support a smooth and consistent onboarding experience for new employees.

HR Systems, Payroll & Benefits Support

  • Maintain accurate employee records within the HRIS and payroll system.
  • Assist with review and administration of the timekeeping system to support accuracy and compliance.
  • Support benefits enrollment and benefits-related changes as needed.
  • Experience with Paylocity (HRIS and payroll) is strongly preferred.

Performance Management, Compliance & HR Projects

  • Assist with the year-end performance review process, including tracking completion of employee self-reviews and manager evaluations.
  • Follow up with managers and employees to ensure timely submission of required review materials.
  • Assist with compliance audits and documentation across multiple states of operation, including MA, VA, RI, ME, CT, NH, NY, and PA, ensuring accurate recordkeeping.
  • Provide administrative support for HR projects and initiatives as needed.
Requirements:
  • 1–3 years of experience in an HR, administrative, or related support role.
  • Bachelor’s degree in Human Resources, Business Administration, Psychology, or a related field preferred; equivalent combination of education and relevant experience considered. HR certifications such as aPHR, PHR, or SHRM-CP are preferred but not required.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Excellent written and verbal communication skills.
  • High level of discretion and professionalism when handling sensitive and confidential information.
  • Proficiency with HRIS systems; experience with Paylocity strongly preferred.
  • Proficient in Microsoft Office Suite.