Medical Assistant

The Medical Assistant is a professional multi-skilled person dedicated to assisting in all aspects of medical practice under the direct supervision and responsibility of a physician.  This practitioner assists with patient care management and executes administrative and clinical procedures.  Competence in the field also requires that a medical assistant adhere to ethical and legal standards of professional practice, recognize and respond to emergencies and demonstrate professional characteristics.  

Clinical Responsibilities

Under the direct supervision and responsibility of a licensed physician, a medical assistant may undertake the following duties:

o  Perform clinical procedures to include:

o  Performing aseptic procedures

o  Taking vital signs

o  Preparing patients for the physicians care

o  Performing venipunctures and non-intravenous injections

o  Observing and reporting patients signs or symptoms

o  Administering basic first aid

o   Assisting with patient examinations or treatments

o   Operating office medical equipment

o   Collecting routine laboratory specimens as directed by the physician

o   Administering medication as directed by the physician (Exception: medications requiring dosage calculation)

o   Performing basic laboratory procedures

o   Performing office procedures including all general administrative duties required by the physician

If a licensed physician is not on-site, a medical assistant is prohibited from performing the following:

o   Nursing activities that include the use of the nursing process and require the special knowledge, nursing judgment or skills of a registered or practical nurse, including:

o  The initial nursing assessment or any subsequent assessments 

o  Prohibited from completing Review of Systems in the EMR

o  Prohibited from performing injections (medication and/or vaccines)

o  Prohibited from administering medication(s)

Medical Assistant

o  Prohibited from performing aseptic procedures including wound care, dressing changes, etc.

o  The determination of the nursing diagnosis or interpretations of nursing assessments

o  Establishment of the nursing care goals and development of the plan of care

o  Evaluation of progress in relationship to the plan of care

o  Those activities for which the unlicensed assistive personnel has not demonstrated competence

Additional Position Expectations and Responsibilities

o   Act as first level contact for the providers and support staff in trouble shooting issues

o   Ensure patients are properly check-in for clinical visits via Electronic Medical Record (EMR) 

o  Ensure patients are properly checked-out after every clinical visit and depart with required paperwork

o   Schedule patients? appointments following company protocol

o   Ensures patient documentation is fully completed and recorded via the Electronic Medical Record (EMR)

o   Ensures that external third party documentation (i.e. labs, reports, consultations) are collected and sent to scan as appropriate

o  Expected to complete 48-hour chart check and contacts patient/referral providers if further information is needed

o   Expected to answer phones, check and returns voicemail messages in a timely manner

o  Expected to respond to all correspondence and tasks (via letter, email, fax) in a timely manner

o  Expected to have knowledge of standard (universal) precautions

o  Expected to be able to read and comprehend simple instructions, short correspondence and memos

o  Expected to be proficient in all computer software utilized for patient care

o  Expected to participate as part of a multi-disciplinary team, within the scope of practice to provide patient care and other patient need in a safe, timely manner

o  Expected to complete all necessary documentation, department logs and reports

o  Expected to keep unit clean, restock rooms as needed, and assist with ordering supplies

o  Expected to communicate effectively with all members of the patient care team

o  Other duties as assigned

Minimum Qualifications

o  High school diploma or general education degree (GED) required

o  Completion of Medical Assistant training is required

o  Current Basic Life Support (BLS) certificate is required

o  Must have good written and verbal communication skills

o  Computer knowledge

Medical Assistant 

Preferred Qualifications

o   At least one year of related work experience

o  Certification by the American Association of Medical Assistants 

o  Registered by the American Medical Technologists

o  Bilingual (English-Spanish or English-Haitian Creole) a plus

Physical Requirements

o  Ability to stand, walk or view a computer screen for extended periods of time

o  Ability to use hands and fingers to handle or feel

o  Ability to reach with hands or arms

o  Ability to perform repetitive hand and wrist motions for extended periods of time

o  Ability to effectively talk and listen to patients

Relationship Reporting

Reports to the Clinical Manager