About this position
Westgate Family Dentistry in Spartanburg, SC is currently looking for an experienced Dental Front Office administrator to join our dynamic team. The ideal candidate will have a solid background in dental office administration, excellent communication skills, and the ability to work in a busy front office while providing exceptional patient care. If you have previous experience working in a dental practice and are familiar with dental terminology, patient management, and dental software systems (preferably Eaglesoft), we want to hear from you!
Key Responsibilities:
Patient Management: Greet patients, check them in, and update medical records
Appointment Scheduling: Schedule, reschedule, and confirm appointments with accuracy
Insurance Verification: Verify patient insurance coverage, obtain authorizations, and assist with claims submission
Billing & Payments: Collect payments, process billing, and maintain accurate financial records
Software Management: Use Eaglesoft to maintain patient records, appointments, and billing
Administrative Support: Answer phone calls, respond to emails, and maintain office organization
Ensure HIPAA compliance and confidentiality of patient information
Requirements:
Minimum 1 year of experience in a dental office required
Experience with Eaglesoft dental software is highly preferred
Strong communication and interpersonal skills
Excellent organizational abilities and attention to detail
Ability to multi-task in a fast-paced environment
Basic knowledge of dental terminology, procedures, and insurance processes
Benefits & Perks:
Full-Time Position
Competitive pay based on experience
Paid time off and holidays
Health, dental, and vision benefits
[Optional: 401(k), employee discounts, etc.]
Scrub allowance
HOURS: M, T, TH: 8:15-5:00, W: 8:15-3:00, every other Friday 8:30 am - 2:00 pm