Texas Health Resources seeks to hire a Director Operational Planning and Insights.
This position is responsible for operational planning and guiding operational analytics to evaluate projects with significant strategic and/or operational impact, as defined by executive leadership. This work is primarily done as part of the Opportunity Assessment ("OA") process, in close collaboration with strategy, finance and project sponsors. The OA process includes the collection and evaluation of strategically important and/or system-level opportunities and ensuring all the elements of a comprehensive business case are completed for review and prioritization by executive leadership. While financial value is a critical component of the OA process, this position will also need to think more broadly about the strategic context and impact on the full consumer experience (clinical, operational, interactional).
Location: Arlington, TX
• Full time, day shift
Responsible for the operational vetting and planning elements of the Opportunity Assessment (OA) process, in close collaboration with project sponsors, Strategy and Finance. Specific functions include:
Essential contributor as a part of the OA team to review and determine the appropriate level of examination and pathway for opportunities identified from the system channel and capability leaders.
Guide operational analytics to evaluate the value of system-wide and strategic projects, based on criteria established by executive leadership.
Ensures opportunities identified have a clear problem statement with the level of due diligence required to meet established criteria for ultimate review and prioritization by executive leadership.
Facilitates and contributes to the completion of a comprehensive business case if and/or when the opportunity progresses to the level required, including; system and strategic alignment, value, impact, and ROI analysis, detailed baseline assumptions, solution identification and alternatives, project and organizational dependencies, risks and sensitivity analysis, resource requirements and high level initiative timelines.
Ensures each opportunity is adhering to the required milestones and approvals within each defined stage-gate, as determined by established criteria and processes.
For opportunities approved for implementation, supports a successful handoff with portfolio management for ongoing tracking and performance evaluation.
Clearly communicates and drives collaboration between all levels of the organization including channel leaders, opportunity sponsors and/or delegates, the OA team and the Transformation Office to ensure OA process milestones and deliverables are met. This requires regular written and verbal communication to succinctly and clearly communicate complex issues in order to drive crucial conversations, alignment and decisions.
Industry & Operations Research
Understands and researches industry trends in operational evolution and best practices and integrates that knowledge into ongoing improvements within the operational planning team and across Texas Health.
Operational Performance Measures & Analytics
Coordinates with analytics, OA and portfolio management teams all relevant operational performance measures for each defined opportunity.